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October 2022 by Seth A.
Cant say enough about this business after several interactions. Joe is incredibly thorough and honest. I've taken 2 Mercs to him for pre purchase inspections and Joe helped me decide if the purchase was a smart move or not. Joe has absolutely won me over as a customer. I have an older Merc in my garage that Joe does not know about, when I decide to do some restoration Joe will be the first one I contact for help. -Does good work -Affordable -Communicates well
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March 2022 by Mark B.
In this world of keyboard reviews, a 5-Star rating is often misleading. I don't give a full 5-Stars unless overwhelmingly impressed on all levels. As an out-of-towner staying in an RV park for a short term work contract, I searched for a competent BMW service facility nearby. I had to trust the reviews without any referrals or personal experience and I was NOT going to the dealer with my older X5 with high mileage. Joe was honest about the time to get into it and diagnose it properly; called me to come by and discuss the assessment of repairs; noted many other small items that were most cost effective to do while already into the labor intensive job. I have a deep mechanical background and immediately trusted Joe impressed by his honest straightforward manner. The work was done as promised and completed on time without any issues following completion. Very pleased to have found this hidden gem of a service facility. Top notch mechanical services - competent, professional and honorable/honest! I wouldn't hesitate to take any make or model of vehicle to Joe and Desert Star Auto!
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December 2021 by Lauren B.
Amazing work and good price. As a woman, I am always hesitant getting ripped off by autoshops. These guys are the real deal. Good work, good price and they don't try and upsell you on add ons that you don't need. They will give you a heads up like " You need a new battery soon" but they won't hard sell it to you right then and there. Glad to have finally found a place I can trust.
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March 2021 by Jerry K.
Great service!! Joe seems to know and understand the service requirements of foreign automobiles. Joe is fair in his assessment of what the vehicles needs are and only does things that are necessary through his evaluation. Joe has found another customer in me.
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February 2021 by Gina M.
After reading reviews and recommendations, they did not disappoint. My husband and I are first time BMW owners and the service, knowledge and honestly we received was top notch today Don't waste your time going to the dealer! So happy we found Desert Star! So friendly and just a great experience! No selling us repairs we didn't need and explained what is due next and when! Gina and Gary
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January 2021 by Paula C.
Joe is just wonderful. As a young girl, I have had car mechanics take advantage of my lack of car knowledge and charge me enormous amounts of money for things that didn't even need to be repaired! I have an older BMW (1997 model) that requires a lot of care and Joe is just the person for that. He is honest, hard-working, and an expert on imported cars. I highly recommend this shop!!
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August 2020 by Eugene K.
If you want an honest place to take you car, this is it. À We have been taking our cars to him for three years. Great person to work with. He will work on most cars, but is an expert on German cars. Give the local small business our support.
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July 2020 by Joe M.
Had some trouble the the top on my convertible Jag & Joe took great care of me! Answered the phone when I called, was proactive with reaching out to me & charged me for what he quoted even though he went over on the amount of time it took to find and fix the problem. Would highly recommend & will defiantly go back.
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November 2019 by Spencer McBride
Fast, flawless, and perfect from quote to installation.
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October 2019 by Joslyn Coor Brown
I highly recommend checking out his store front. He has amazing quality of work to show. Whether it's for a car wrap, a mural, or promotional posters you're going to love his work!!
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September 2019 by Rich Korona
Marco and Matt make a great team. I asked for quality and got quality! Very happy with my purchases so far. Will be going back for more. Well done - Highly recommend.
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September 2018 by Michelle S.
Surprise Auto repair is and has been the only place we take our cars to for many years now. You can't beat the excellent service, they never disappoint us and always do quality work and at the best prices around. They make you feel like family and take good care of you. Thank you Paul and crew for all the work you've done for our family.
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July 2018 by Andreas K.
This is a great workshop to go to if you own a German car! Joe has great skill and knowledge and on top of that he's a man of integrity. I've taken our Mercedes cars there for various repairs and maintenance. Our experience has always been good, certainly much better than with the local Mercedes dealership. We are sending all our friends to Desert Star Auto.
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June 2018 by Plaid L.
I've been taking my vehicles to Paul since he was repairing vehicles out of his home in Surprise. I have found him to be extremely knowledgeable, fair, honest, and competent. Even though his shop is almost twenty miles from my house, I will never take my truck anywhere else for repairs. Dude is legit....
