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January 2024 by Scott Lehman
Took my Honda in to have a wheel stud replaced. They got it in right away and repaired it within 2 hours. Did a great job with no problems. 1st rate to deal with.
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January 2024 by hollis corey
Brought my 2022 Dodge ram diesel truck in for oil change and both fuel filters. They charged me $801.38. absolutely greedy and ridiculous I called three other local shops including Larry Miller Dodge who has always been high on their service and they were the higher of the three I checked on and we're still $478 for the same exact service. Charge me $148 for the oil alone $278 for labor and $294 for parts which are two fuel filters. I've been coming here for years didn't even think to ask them for a price because I am not a nitpicker but no way that I ever imagined they would be $380 more than the next highest competitor. They made out on this deal but they won't get any more of my money from here on out.
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January 2024 by Biz Gomez
My Jeep repair took a little bit longer to fix than what was expected. I was completely blown out of the water that the team went above and beyond by scheduling to have Enterprise pick me up and providing me with a rental car without having to ask. Exceeded my customer service expectations. Way to go guys!
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January 2024 by Sarah Hogg
Shawn and the team at Greulichs were so professional and friendly. They did a great job with my car. I would definitely go back. Especially after bad experiences at other automotive repair shops.
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January 2024 by Michael Hanna
Very friendly service. I had an estimate on some significant work required on a PT Cruiser and even after several months going by, the work was completed and the old estimate pricing was honored. Always satisfied with the quality and timeliness of the work being performed.
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December 2023 by Jesse Howe
Made an alignment appointment, left work at a half day, just to arrive to their techs calling off and telling me today's not a good day. Nobody bothered to call me and let me know my appointments been cancelled just like I'm sure this company would have liked in return. I wasted personal time off at my job and gas to drive here. So I stupidly rescheduled, 2 days later it's just bad vibes as soon as I come in the office. Let me tell you I should have followed my gut and just left. It would have been better for my car, my wallet, and my time for the second time. All I wanted was an alignment on a family beater work car. Sure some boots were not in the best condition but it seemed they were more interested in checking my oil and battery than doing the job I asked them to do. After I watched them pull it out of the alignment bay and fail to do a drive test(they literally just parked it) I went in and paid the $165 price to get my keys back before this company nor I had a test drive. At this point I'm just glad to have my car out of these clowns possession. The car still pulls hard one way, they did nothing to counter the pull. The car feels the exact same. I paid $165 for a car inspection I didn't ask for. I will never come here again.
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December 2023 by Roberta Brown
I stopped in to see if they could install a washer fluid hose unit for me. I had the part but not sure how to install. They were able to install right then in about 20 minutes time. Very nice and easy to work with. They have my business.
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December 2023 by Chris Magette
I am not a "write a review" person. Unless it's absolutely called for, and it's usually not good. However, this place warrants a great one. "Fair and honest" used to be something you could reasonably hope for. Not these days. But Greulich's on Bell & the 303 is a throwback. I have taken my vehicle there twice, both times they were extremely helpful, thoughtful, and genuine. They understood when I needed a little time to pay for an unexpected repair. Never any pressure, went out of their way to make me feel comfortable. Car has never run better, and the bill was less than any quote I shopped. Even if they were more expensive, I would still take my car to them because I know they do real work and they are honest.Them being less expensive is just another bonus.
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November 2023 by Rachel Benning
I am so thankful for the sweet and caring staff. I was doing shopping at the Sams right next door with my kiddo while waiting for my car to get fixed. I stupidly bought frozen nuggets and came to them and asked if at all possible could they store them in a fridge? They didn't bat an eye and said "Yes! We have a freezer you can use." I was so grateful not only that they helped with my error but also grateful because I feel they provided me with detailed information about my car maintenance and reasonable costs! Would recommend this place to anyone!Service: General repairs & maintenance
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November 2023 by Anastasia Lacasse
Be prepared to PAY!!! Took my car there for a check engine light. I went there because many reviews said "great service and reasonable prices". I have to say the service was good. They got my car done quickly, ordered me a lyft to my house and back, and were very nice. However, when I looked at my receipt, I realized that they charged me $600 for labor. I do not believe that $600 is reasonable for 2 hours of work. For $600, I will pay for my own lyft next time. I would have been a repeat customer but will go somewhere else next time.
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November 2023 by Cheryl Wallace
My shop of choice! Another great experience. Went for oil change and a check on vehicle pulling. It was time for some other maintenance I wasn't aware of and although cost way more than the oil change, they treated me right, sent pictures of some issues and explained everything. They are all great but Sean is usually the one I deal with just because he's the one there when I call or come in. Forgot to include one thing when he gave me my quote but more than made it right. Thanks Sean thanks Gruelichs.Services: Steering & suspension repair
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October 2023 by Kim W.
Just drove in from California and needed an emergency repair. First time in this city, I walked in and they were very nice, place was clean and they were able to help me in addition to already being busy. I couldn't have had a better experience.
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October 2023 by Rebecca Greenhoward
Shawn was AMAZING! He worked with my warranty company that took forever to supply him with the parts he needed to fix my car. He stayed in contact with me the whole time and he called my warranty company multiple times. He truly put in the work and was so nice every time I spoke with him. As a woman, I do not like going to auto shops because they often are rude or talk to you like you are a dummy but they did not do that here at all!Service: Transmission
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October 2023 by Desizra C.
Don't go if you tire light comes on ... they tell you to drive another half a mile to discount tire place to have your tires check....
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October 2023 by Linda
Front desk guys are friendly and very knowledgeable. They let me know at intervals how my car was doing completing the 30,000 mile service. There was a problem with the computer system when the technician did the alignment and he worked until the problem was resolved. Very happy with their service!Service: Air & cabin filter replacement
