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April 2024 by Joe Gary
If you wanna feel like a crook come to this place. People will come in no appointment and then stare at you while the tax lady is asking questions. What happened to the info being filled out before coming in or on a pad?
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April 2024 by Tim Hern
If you have ever read any of my reviews you know I'm straightforward and have no dramatics in my writings. When most people engage a tax service to file their taxes it is because you have no idea of what to do! What can you deduct? Are there any kind of credits to take? I don't want to make mistakes that would give the new 840 IRS agents something to do. My second mistake! Last year I tried another “Big Box Tax Service” I brought in all my files then I was told everything must be sent in electronically. I went home and emailed all my stuff in. So, this year I uploaded all my information before going in. I told her I was coming in to talk about my taxes and I could leave my stuff so she could go through my information. Her response was “I’ll do this right now”. After sitting in complete silence for the next ten to twenty minutes she barely talked to me then she said I’m done, and our fee is $400.00. We owe the federal almost $1,200.00 and nothing to the state. I couldn’t believe what I just heard. She told me we had to pay back $900.00 to the health market, I guess even though neither of us was working we made too much money. (This is Another reason you need to have a financial advisor guiding you and putting your money in the correct place.) Back to my tax problem, I then said, “What about the $1,000.00 I paid ahead last year?” She looked at me and said “What $1,000.00? I said it was right there in last year's return. With that same s_____ look and said, “how do I know that, someone else did your last year return.” It’s right there in the stuff I sent to you. She NEVER looked at last year's return nor did she even touch the prior year's return.
How can someone do anything and guarantee it is correct? I’m going to find someone else to go through the return so I can be sure it is correct. This will cost more. I really didn’t want to go to H&R but being new to AZ I don’t know where to go. Let my fingers do the walking.
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February 2024 by Adam Howard
Went above and beyond to make sure we got the largest refund possible. Definitely recommend the H & R Block in Surprise off Greenway.
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February 2024 by Becky Darby
Awesome service!
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August 2023 by michael eggen
Very friendly and professional
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August 2023 by Jim Borghini
Donna was awesome!
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April 2023 by John Stimmler
Through, professional and knowledgeable
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March 2023 by Jason Roberts
Excellent timing and the speed at which everyone was done was even faster with the uploading of the correct documents. They went out of their way to maximize on our itemizations.
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March 2023 by Steve V
Barbra is great, H&R block gets it done in 30 minutes, friendly and professional.
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August 2022 by Erin Herman
Dennis is wonderful
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August 2022 by Norman Bielatowicz
Was there last year
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August 2022 by James Whitehead
Dual state return appeared to be a challenge
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August 2022 by Corinne Carlson
Richard did a marvelous job for us
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August 2022 by Mike V
Jessica is the best!!
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August 2022 by Nancy Oneill
Good customer service
