-
March 2024 by Cat
This location has the best customer service that I have come across at an eyeglass establishment from the moment I walk in. Joseph helped us and he was great. Thank you!
-
March 2024 by Abby Ing
Lina was amazing and so helpful!
-
March 2024 by Daniel Gutierrez
Always been an amazing experience when I go get check ups or my glasses fixed, amazing customer service every time! Especially from Joe and Hannah!
-
March 2024 by Spetzman Jim
Very helpful
-
March 2024 by Mary D Hernandez
So very thankful for the staff here at this lens crafters today. Giving the circumstances I’m so grateful to you all who stepped up today to help my Elderly client. Without a second thought the young lady did so much more than help clean up. Your parents should be so proud of you. Thank you again so veryMuch . God Bless
-
March 2024 by Lindsey Blaich
Sue and Andrea were super helpful with helping us pick glasses! They were incredibly patients and were so kind!
-
March 2024 by Lori Press
My glasses broke and I stopped into LensCrafters to see if they could fix it. Not only did Tegan fix it on the spot, he didn’t even charge me!
-
March 2024 by Rebecca Mungovan
Lens Crafters Surprise is always an amazing experience, however, today was an exceptionally amazing experience. Lina Carcamo and Sue McAlister went above and beyond to make sure that I was fitted for the perfect pair of glasses but also made sure to correct an issue with my current glasses so that I would be comfortable and could see while I waited for my new glasses to come in. I can’t express enough how much gratitude I feel for these two ladies and for Lens Crafters as a company. Thank you so very much for amazing service and personal attention to make sure I had the very best experience.
-
March 2024 by Jeff Brown
I went to the location in Surprise, AZ. I received the best service from Hanna. She was knowledgeable and thorough. She gave me great advice on what size and shape of glasses would look best for me. I'm very happy with the service and the glasses I bought.
-
March 2024 by Brett Connery Connery
On 2/17/24 Sue at store 3050 was exceptional. She was professional, smart and knowledgeable about her field. Wonderful customer service and answered my questions. I saw her again last week.
-
March 2024 by connie eggers
Not familiar with the area I googled for a place to repair my father-in-law’s eyeglasses. Sue was welcoming, courteous and efficient. No charge! Thank you!
-
March 2024 by Susan Freyermuth
Walked in without an appointment but they sqeezed me in! Doctor Singh was amazing, she answered all my questions and took the time to explain everything. I couldn't have been happier with Joseph, he helped me pick the perfect frames for my face. I will definitely be returning for my next eye exam.
-
March 2024 by Michel Porter
Amazing experience. The screw fell out of my prescription sunglasses. I stopped in on a busy Saturday. The young man that helped me literally ran to open the door for me and kindly greeted me. He then repaired my glasses with a smile. I was in and out in about 5 mins. You just don't find sevice like this these days. I wish I had gotten his name. Thank you kindly. Highly recommend this location.
-
March 2024 by Angelo D
Always a great experience at this location and they were always helpful with the glasses I ordered from the shelf, but during this most recent visit I had a special request to change out the lenses on a pair of Prada sunglasses to prescription - they came out perfect. A special shout out to Lina, Joseph, and Tegan, every time I visit they treat me like family. Great crew at this location. Thank you!!
-
March 2024 by j t
Dr. Singh was great. She explained everything in great detail. I was impressed from the moment I walked in starting with the nice and clean facility to the friendly and warm staff. I was not sure I was going to purchase glasses there but even that staff was friendly and customer driven. Meeting my needs was their main goal and I saw this while waiting from other customers responses. A special shout out goes to Sonia Eysela. She took care of my gasses purchase and made it a great experience because she was not only a professional but made it fun.I was so happy that Visionworks gave me a bad experience because it led me to Lenscrafters where I feel I will be a customer for life.Thank you Lenscrafters staff You all rock!!!
