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April 2024 by Maria Cleveland
Paul was very nice and helpful we are very happy we stop at the store
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April 2024 by Bruce Gradolph
Good mattresses are a necessity. The sales rep Roger was professional and knowledgeable. I feel delivery and pick up are a cost of doing business. The first company that maintains competitive mattress prices and offers free delivery and pick up will increase sales dramatically. I'm looking forward to delivery tomorrow, and a better night's sleep tomorrow night.
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April 2024 by Jimmy Morlan
Very helpfull and pleasant salesperson. If we lived here in Surprise I would I would definitely come shop here again.
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April 2024 by kitye joseph
We had a good experience choosing a bed today. Our salesman, Paul, was knowledgeable and patient allowing us to take the time needed to figure out what would be best. He wasn’t pushy & didn’t try to “sell” us but rather inform us about the beds. He was able to answer any questions we had & we felt confident in the choice we eventually made.Thanks Paul!Richard & Kitye Joseph
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April 2024 by Mark Timmerman
Excellent service and value!
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March 2024 by Robin
Mattress shopping made easy at this location. Showed options. Given expert advise and never felt pushed towards the high end product. Honesty and integrity was evident working with Amanda.
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March 2024 by Diane Cerna
Staff was great they gave us information on beds
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March 2024 by Tia Gwathney
Denise was amazing!!! I knew what I was looking for and she was quickly able to point me to just what I was looking for a family member who has mobility needs. She was very knowledgeable, empathetic, and super helpful!!!
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March 2024 by Barbara McGannon
Our sales consultant Denise was excellent. She educated us about the latest in mattress design and helped us find the “just right” fit.
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March 2024 by Jay Bove
Denise was amazing.. she was so helpful and personable she made that experience very pleasant. You have an amazing employee representing your company will definitely refer people..
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March 2024 by Duncan Campbell
Paul was on duty at the time we were looking to decide whether we were ready for a new Mattress or not. He had us try out several different typesPaul went out of his way to help us decide. There was a maybe when we walked in but a thank you when we left the store.Thank you Paul for helping us make up out minds.Duncan & Cheryl
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March 2024 by Barbara Reber
Everything positive, from the salesman (courteous, funny, helpful, knowledgeable) to the delivery set-up men!
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March 2024 by Cool Guy
Dealing with Paul at Mattress Firm was great. He was very knowledgeable and steered us into the correct mattress for us. The process was seamless too. Very happy, thanks.
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March 2024 by Ismael Garcia
Amazing customer service. Can’t say enough about Paul he helped my wife and I pick the right mattress. If you want to experience what customers service use to feel like, go visit Paul. He made the process fun , easy and listen to our needs.Highly recommend!!!
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March 2024 by Jeff Foster
Good mattress great price !