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November 2023 by Marissa M.
100% trustworthy, honest, and top quality service. Overall good value! The car dealership was trying to charge me $1400 for a job that Max Automotive only quoted me only $600 for, that's less than HALF! I will never go to another mechanic, I send and recommend all my friends here. I also love that this is a family business, the office staff are also very honest, transparent about parts and labor costs and always go above and beyond during the process. Love this place.
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October 2023 by Kyle S.
First time going to Max Automotive, read other reciews in the area and was worried so I came here instead. Thought my rear main seal was leaking on my F150, they gave me a decent quote, I dropped it off and got a call about 30 mins later, they told me it was the oil pan seal instead. This is about 1/3 the price that the rear main was going to be. Everyone I spoke to on the phone was absolutely fantastic, very well spoken, not rude or rushed EVER. They got the oil pan seal replaced, I picked it up, so far so good. Such a relief that this was the issue and they didn't just sell me on the rear main since it was significantly more expensive. Will be coming back from now on. Thank you!
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October 2023 by Dick Hazard
Max Automotive is a great company that makes you feel like family. They make sure to communicate with you at every step before doing any of the work. Their prices are competitive and the work that I have had done was accomplished on time and completely fixed the problem.
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October 2023 by Heather iza
An amazing family-owned business. Not only is the work top notch but they are very nice people. You feel the love when you go in ....unlike other mechanic shops you don't feel like you're going to get screwed over.....
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October 2023 by albert jeffers
Two years ago, I brought my car to this business. They were recommended by ARC in Sun City West. I had a check engine light. The problem was a vacuum leak in the EVAP system. I was told that it was a very expensive repair. To make a long story short the spare tire had come loss and broke off the two lines from the gas tank to the charcoal canister. All they did was read a computer code and didn't even bother to do a visual inspection. I called Max's and Terry said that reconnecting the lines wouldn't make any difference. I reconnected the lines the check engine light went out and I just got my car emission tested yesterday 10/04/23 and it passed. The gas tank was venting fumes into my garage. If I could give this place a negative star rating I would. I would not bring a roller skate to them for repair. AJService: General repairs & maintenance
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October 2023 by Dustin Todd
We've been with Ultimate Properties for the last 5 years and have had a great experience with them managing one of our families homes. The staff is friendly and easy to work with and would recommend Ultimate Properties for rental or managing services.
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October 2023 by Joe Gerena
Honest and good people run this shop. They work on all our family vehicles.
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August 2023 by Kim C.
Max's Automotive is the BEST! Terry, family and crew are the BEST! You deserve a million stars. We are grateful for your honest, fast, friendly car repair. Lifetime fans here XO
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June 2023 by Kevin K
I really don’t trust mechanics and usually just do all the work myself but I had no time to do a couple things on my vehicle quickly.I heard a lot of good things about max automotive so I figured I give them a chance. I was glad I did because I found my new mechanic.They didn’t try to sell me things I didn’t need, they just got the jobs I needed done for a fair price and my vehicle was done the next day. Amazing service!
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May 2023 by Maximilian Schell
NO LOYALTY TO THEIR CUSTOMERS!!! I’ve been going to Max Auto for the last several years. They recently ordered a part for me to get exchanged and sat on it for about a month. I told them that I needed to save money for the next couple weeks and will contact them soon to set up an appointment. I called today to set my appointment because I’ve been SAVING ALL WEEK, and they tell me they’ve SENT THE PART BACK. They tell me they’ve been sitting on the part for too long and that’s not how they do business. Then Kathy continues to accuse me of past experiences, saying that I never paid for a past job they did?? This NEVER happened. Kathy continues to be accusatory and tells me to go get my part installed by the Dealership.ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND NO LOYALTY!!!! I am at a loss for words at how terribly I was treated.
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May 2023 by Mike G
At Canyon State AC, we have been using Max's for several years to service our fleet. They always get us taken care of in a timely manner and at a fair price. Thanks for helping us keep on the road!
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May 2023 by Max S.
NO LOYALTY TO THEIR CUSTOMERS!!! I've been going to Max Auto for the last several years. They recently ordered a part for me to get exchanged and sat on it for about a month. I told them that I needed to save money for the next couple weeks and will contact them soon to set up an appointment. I called today to set my appointment because I've been SAVING ALL WEEK, and they tell me they've SENT THE PART BACK. They tell me they've been sitting on the part for too long and that's not how they do business. Then Kathy continues to accuse me of past experiences, saying that I never paid for a past job they did?? This NEVER happened. Kathy continues to be accusatory and tells me to go get my part installed by the Dealership. ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND NO LOYALTY!!!! I am at a loss for words at how terribly I was treated.
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April 2023 by Jacqueline F.
I've been coming to Max Automotive for at least 4 years and I've never been happier with a mechanic. They are trustworthy, reliable and affordable. I love that they're family owned and they are honest and fully transparent about what my car needs. I highly recommend Max Auto, there's no one else I'd trust with my vehicle.
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April 2023 by Romil Mansoor
Do you want find a more reasonable and reliable Mechanic shop in surprise than max automotive! They've always been honest and reliable for me
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March 2023 by Sandee Augustine
Ok so how many of you out there have taken your car to a place and wondered if the work done was necessary or you thought that you were over charged. I've been there until I found Max Automotive. I can't remember how I heard of them but I sure am glad now that I did. This is a family owned business, they treat you like a friend or neighbor, they are the real deal, so friendly, so honest. I will never take my car anywhere else. Terry, please, do not ever retire! The company is the best, the people are amazing!
