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November 2025 by Garry Knapp
They call you by name and are more than willing to help you. Offered me a water or coffee. Such a friendly place to go.
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October 2025 by Lori Clifford
They are excellent with everything you need. Friendly, respectful, and well knowledgeable.
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August 2025 by DJ Beech
Great service! Thank you all.
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July 2025 by Scott Rudolph
MidFirst is a much better option than BofA, Wells and Desert Schools
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June 2025 by Brandon McGrath
Love the staff here
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June 2025 by Fernando Valle
MidFirst bank at Waddell Rd and Reems Rd offers excellent customer service. From the attentitve tellers to the personal bankers their level of expertise and care is top notch!
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March 2025 by Mateo Ortuno
Great bank
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February 2025 by Sam Rames
Very nice location, staff is great, they pay some of the highest interest rates.
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February 2025 by Traci Jenkins
Love the friendliness and personal service that Holly gives us!
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January 2025 by James Soto
I am very pleased with this bank so far exceptional customer service from the banker
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October 2024 by Patricia
Best service of any bank I have ever used.
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October 2024 by Lillian Plew
Greatest bank around. If you want to call your bank and immediately speak to a person instead of press 1 bank with Midfirst, they are the best.
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August 2024 by Arianna Sanchez
Holly was great!
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August 2024 by Dick Parkans
Branch on Waddell and Reems. I have never dealt with more friendly and helpful people. Whenever i walk in, someone always says hello. They couldn't be more helpful. They have taken care of all my banking concerns. They deserve 10 stars. And, they have good coffee
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July 2024 by Frank Enriquez
Certainly puts “mid” in MidFirst.
Nothing but problems from the start. Closing my accounts was the easiest thing to do. The HYSA rate was nice though.
Opening an account took over two and a half hours with so many mistakes happening by the system and staff.
It was a whole ordeal of a process trying to set up a credit card even with a very good credit score. They had pulled up a weird credit report with undoubtedly incorrect information, which caused me to run several credit reports myself to verify.
I had to call and visit the location several times to get any updates on what is happening with my money.
I would not have gotten the $200 promo for opening the checking account if I didn’t remind them once again.
There was a lot of “checking with the back” to get anything right.
The online banking both on the mobile app and website was just so broken for a large bank like MidFirst.
The app features are very limited on what you can do, Face ID was broken for a while, it wouldn’t let me send the verification code to my own phone number for some reason, there’s no balance listed after each transaction, no option to transfer funds besides using Zelle, as well as zero communication as to why something went wrong.
I guess online banking is secure because it wouldn’t let anyone else, including the account owner, do anything but funnel money in.
