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June 2023 by William L.
I went in to print some blueprints 24 x36. Last time I did it I did the printing and paid about a sheet. This time, I was told the blue print machine is no longer self service. The employee gave me a website and said fill it out and the order will come to me. I did this. She said it would be ready in two hours. I had other stops, so I left. I came back two hours later and she says it must have gone to corporate and I cant retrieve it. It was already $5.80 a sheet and now I have to wait a week to get my plans. I will never darken their doors again. Customer Service contacted me but when I wrote back, twice, no response.
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January 2023 by Jessica S.
We love Office Max. We have been shopping with the business over 20 years! Whether its been corporate purchases, home office, or school supplies. I have even purchased stationary here to print out party invitations. Not the least expensive place for office supplies and furniture, but they offer a lot and have really good sales if you keep your eyes peeled. We have purchased a few printers from here as well. If thry are out of what you need they will look up which location has it and call and confirm for you.. They used to even sell computers back in the day. Customer service is always great. Tonight was for some school supplies and coffee. My husband wanted to try Peet's Darkroast. It was $5 less being on sale than low cost Surpermarkets in the area so it was a perfect time.
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January 2023 by Tanisha H.
If you want help,locating something, good luck. I know it's the holiday season & companies are short staffed. However, there was no greeting upon entering the store. No associate would make eye contact, even when I did see one. I had to order what I needed for in-store pick up because I could t find it nor could I find someone to help me. This is problematic for me & is also the reason I stopped shopping at Staples & won't even shop online at staples.UPDATE: If you place an order online & you go into the store to pick it up. NO ONE HAS TO CONFIRM WHO YOU ARE OR WHAT YOU'RE PICKING UP. it's a free for all but Office Depot does hope its customers are more honest than to commit theft in this way. The pick up is right next to the door. There is no oversight. This will be the last time I ever place an order for pick up from this store. I'm not interested in having my goods stolen. It's simply too easy to steal.
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August 2021 by Karen O.
Rude person at copy center, she was also training someone.. horrible customer service.. watched her with others.. same disrespectful behavior.. being a paying guest with a simple transaction, felt she didn't want to help as she kept saying she was extremely busy.. No gold Stars for Office Max!! :( :( :(
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June 2021 by Roger Q.
Nice selection of office equipment. Was able to find a desk that fit our need. Had it in stock and was easy to put together.
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May 2021 by Dr greg S.
Website says come in to get your business cards but you come in and they say the opposite Wtf Waste of time and that particular person wasn't looking like she wanted to do anything that she couldn't reach with her arms Why I even thought it would be what they state is my fault
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February 2014 by Kevin Beasley
Impress great concept, great workers POORLY MANAGED
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October 2013 by Kevin Beasley
Impress is poorly managed
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January 2013 by Dan Solis
Good luck finding an open handicap parking spot
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May 2012 by Mark Cary
Geraldo one of the store managers is always very helpful and his staff is also.