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February 2024 by J W.
This place is a JOKE....They gave my dog a hair cut went back a few days later and wanted to charge me for a couple spots they missed....REALLY....Shitty customer service and the Manager was zero help.
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January 2024 by EdieLou Armey (Gypse)
It's a typical PetSmart. Lots of choices and polite staff.
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January 2024 by Dot Allen-Grossman
Clean, helpful staff and stocked with what I needed
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January 2024 by E. B.
Had everything I needed for the dogs just before and after a long road trip. Friendly employees.
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January 2024 by Alex Land
They are always good with customer service and they have a beautiful selection at this store God bless them!
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January 2024 by Dianna V
A young lady helped me with a fish for my husband (Betta) she was very knowledgeable! She helped me pick out things I needed for him.. Thank you!
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January 2024 by Brenda Kimzey
We take our Chocolate Lab Koda there for training classes with Nicole.
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January 2024 by phassman
Bath & Brush w/ Teeth Brush Service from Kayden for my Pitbull was fantastic. She was very sweet and did a great job. Thank you Kayden!
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January 2024 by Jeannie Lynn Landry
Always have what we need. Dog toys this day!!
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December 2023 by Izrael Crawford
Got my corgi groomed was very pleased/and satisfied with efforts in deshedding this costco glizzy bun look alike the overall feeling and texture of her fur and garden hose nose was breathe taking 10/10 execution.
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December 2023 by JaNae Christians
I am just getting established in our area and found the nearest Petsmart to me and booked an appointment online (Surprise AZ location). I was a little hesitant, but I am so happy I booked! Zamantha, the groomer, took great care of my pup and did an absolute amazing job! I am so very pleased with her that I am taking my other two dogs there for grooming also! You won’t be disappointed if Zamantha grooms your dogs! She was extremely detailed oriented and went over all details with me when I arrived. Great job, Zamantha!
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November 2023 by Kimberly Sanders Brooks
My dog got her very first furminator treatment with a bath and the whole shebang. I was more than pleased. They took fantastic care of my dog and kept me posted of progress and near completion time.
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November 2023 by Bird Watcher
I've always loved Petsmart. They stock good products. It's just the best. Especially when patrons bring in their doggos to shop. I try to stay away from the adoption center, or I'll take all of them home!
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October 2023 by Erica G.
I've only met a handful of employees in store and on the phone that are friendly. It's discouraging to shop there and trust their word when they can't even be kind. I don't recommend Petsmart in general, but definitely check out pet planet in litchfield park! I'll be using my merchandise credit and never returning.
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October 2023 by Chris R.
They sell products...they should not discriminate against clients.. but they do.... My pets require a prescription dog food that sits in their shelf. I have purchased many times in the past. Now, all of a sudden, they demand I get the prescription from their in-house vet. I guess because their vets are losing c,Kent's due to lack of knowledge. I have a bonafide prescription from my vet of many years. HOWEVER, they will not sell it to me unless I get a prescription from their in-house vet, Banfield, which is run by all 12 year olds who know nothing. This is definitely discrimination.
