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March 2024 by Shawn Boe
Eric was a HUUGE help today! The man is running the shop while a coworker is out sick and seems to honestly enjoy his job. I needed a unit in a pinch and he took care of me with efficiency. The gates were having some issues but he went through various troubleshooting measure to make sure I was able to move in today!
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March 2024 by Stacy
STEADY RATE INCREASES! We have had our unit for 11 months. They have increased our rent after 6 months $70 now at 11 months another $50 We started at $200 now it is $323! Called and left message for property manager and no return phone call.
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February 2024 by Shontelle Baker
Staff member Noemi was polite and did her best to provide us with the best and closest results to what we needed Definitely recommend her ??
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February 2024 by Shari Colwell
Naomi is great. Clean property, helpful and friendly staff. We will be back. Thank you.
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February 2024 by Joshua Rodela
Service was good very friendly and helpful staff
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January 2024 by michele garcia
I just recently took over my father’s account with this storage facility and unfortunately we had issues with his bank card, everyone I spoke with treated me with professionalism and compassion. They understood what happened and made me feel like they cared about their customers verse the all-mighty dollar. Even though this is our last month with this facility, I would recommend them to anyone looking to store their treasures. I always felt safe there and it was very clean and well maintained!!! Thank you for all your help!!!
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December 2023 by Jermaine Scandrick
I was helped and directed by Naomi at the Willow location. the site manager and boy is she great, patient and kind. She really saw my issue start to finish. Thank you Naomi
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December 2023 by Vanessa Moralez
Noemi was great to deal with! She was very informative on the storage units and their pricings and extremely helpful in helping me select the right size unit for my needs. It was a pleasant experience and Noemi made everything so easy! Great place to rent a storage unit!
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December 2023 by Dave
I hate to do this to this one location because they have been great in person, but every time I have tried to reserve a space online, there is some issue with the website. This last time my reservation got locked in limbo and their support person had to cancel it. Then when I tried to create a new reservation, it told me it couldn't because my email address was already in use as a username. The tech support insisted I could use anything for a username, but of course, this was wrong. The website says right on it that the username must be an email address. The support agent just said he couldn't do anything and dropped the chat. Fix your online reservation system, guys!
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December 2023 by M V
Amazing service, Noemi was fantastic! Very nice and professional. Gave me all the information I needed and helped me set everything up! Thanks Noemi!
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December 2023 by William Becraft
I like this location. it's very clean it's close to my job. It was easy I only had to use it for a couple of months and I spoke with Noemi at the front desk and she was very helpful.
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October 2023 by Joshua Chambers
Noemi was amazing. Quick set up. Easy to enroll. Great prices.
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October 2023 by Mike and Heather
Title: Excellent Storage Solution for All Your NeedsRating: ★★★★★ (5/5 stars)Review:I have been using Public Storage for over a year now, and I must say that it has been an exceptional experience. From the moment I walked in to inquire about their services, I was greeted by friendly and professional staff Ashley who was more than willing to assist me with all my storage needs.The facility itself is well-maintained and clean, giving me a sense of security knowing that my belongings are in good hands. The storage units come in various sizes, allowing me to choose the one that best suits my requirements. Whether I needed to store a few boxes or larger furniture items, Public Storage had the perfect solution for me.One aspect that impressed me the most was the state-of-the-art security measures. Each unit is individually alarmed, and the entire facility is equipped with 24/7 video surveillance. This gave me peace of mind, knowing that my belongings were protected, even when I couldn't be there personally.The convenience factor of Public Storage is also worth mentioning. The facility provides easy access hours, allowing me to retrieve or store my items at my convenience. The loading areas are spacious and well-lit, making the process hassle-free. Additionally, their online portal made it incredibly easy to manage my account, pay my bills, and even reserve additional storage space if needed.In conclusion, I highly recommend Public Storage for all your storage needs. Their exceptional customer service, secure facilities, and convenient access make them stand out from the competition. Whether you require short-term or long-term storage, Public Storage is the perfect solution to keep your belongings safe and secured.
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October 2023 by Heather Zielinski
This is by far one of the cleanest, well run, and most secure storage facility we’ve used. I can’t say enough good things about the team up front. They always have a kind word and are extremely helpful. As a woman I feel safe at the facility by myself and trust my belongings are very secure.
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October 2023 by carol roberts
I have rented two spaces over the last year. The online system is very easy to choose the unit you want and I got a quick reply to confirm the rental.Naomi the manager has been very helpful throughout both rentals.I recommend using this facility.