Ross Dress for Less offers a wide selection of the best brands, latest fashions for family and home, all at 20% to 60% off department store prices. Customers appreciate finding great deals on clothes, shoes, housewares, and more, often with new items in stock. The store is known for its surplus clothing and a large dressing room that makes trying on clothes convenient. The parking lot is well-arranged, making shopping easier. Many shoppers enjoy the pleasant and friendly employees, which enhances their experience. However, some mention that the store can be a bit messy and crowded, with narrow aisles that make shopping less comfortable, especially for those in wheelchairs or with limited mobility. The store's setup sometimes causes frustration, and there are concerns about customers not respecting the store environment, leading to broken or missing items. Overall, Ross in Surprise is loved for its affordable prices and diverse selection, with staff efforts appreciated despite occasional busy days. Shoppers recommend kindness and patience to improve the shopping experience for everyone.