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November 2023 by Elizabeth Vingochea
It was amazing walking into a mechanic shop and actually being listened to and helped out. I had a bad experience with another shop and told nothing was wrong with my car. I walked into this shop and the technician hopped in my car and agreed my car wasn’t running right. It was looked at and diagnosed all in one day! Thank you!
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November 2023 by Lance Golden
By recommendation, thought I would give this shop a shot. So glad I did! Very fair on pricing and got me in quickly and efficiently. Jeff worked with me, and my schedule. I will be back for more!
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October 2023 by Osborn Custom Works
These guys are dangerous. I came in for two front tires on my S-10. When they finished the kid asked me if 35psi was okay. I assumed he was referring to the new tires and that was what they called for. So I said sure. Every corner felt like jello on the way home. Not only did he take 10 pounds out of the back, the front were rated for 44 as well! Low tire pressure is VERY dangerous. Especially with my trailer, not to mention my fuel economy. They are a joke.
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October 2023 by Jason Childress
Jeff and the crew took care of me and made sure my tires were mounted and balanced. Also told me of some things I need to fix.
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October 2023 by Jenna B.
So last week I some how ended up with a flat, I looked up places near by and went with BBT as they had great ratings. (I'm a female and was alone, and I know how mechanics can try to rip you off) so I figured this place was my best bet. Not only was the tire repair free, which I was not expecting but I guess that's how awesome they are there. But the gentleman that helped me up front, gave me a piece of paper letting me know my front tires are more worn that the back and I should get a rotation, which he stated was also free. And said I could use an alignment to. He put a couple other items on the paper, highlighted them and listed the price which all he told me was "I put some other items down here for you to look at" not once did he try and say I needed someone that was going to cost me. Just respectfully wrote it down for me to look at and that was that. Highly recommend them
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September 2023 by Preston Rockwell
These guys are awesome, they get me in and back on the road right away , I’ve been to them for over 5 alignments alone and every single vehicle tracks dead straight when I leave there!
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August 2023 by Lisa Bradley
I Love bringing my truck to Big Brand Tires and service fair prices and good , quality honest work!!!!!! Can't ask for more. I feel safe enough with them to allow my teenage daughter to bring her jeep I to them without me there!
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August 2023 by Lynda Bushong
My husband & I had a blow out in the Flagstaff area on Sunday, July 23rd. He changed the tire and we tried to find a place to get the flat fixed so we could continue our trek across the desert with a spare. No one was open except Big Brand Tire & Service, which is where we met Trevor. He assisted us after we stood in a 4-deep line and his professionalism never faultered! My husband doubted our tire could be repaired, but Trevor and his team provided a full assessment and confirmed my husband's thoughts. We truly appreciated their time and effort, and if we didn't already have a warranty on the tire, we would have bought a new one from them. We will definitely think twice when we buy replacement tires in the future!
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August 2023 by Chris B
Ray the mechanic and Trevor the Manager where really the best. Thank you for the communication of pricing and possibly outcomes. My wife is a pool gal and needed her AC fixed asap. It was completed the same day. Thx again.
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July 2023 by Briana B.
Came in for a last minute oil change before heading out of town for the weekend. The service was very quick and easy, thank god! Everyone was so friendly and welcoming as soon as I walked in the door! And although the oil change was a bit pricier than I was told while making my appointment, I was in and out within less than 45 minutes after check-in and my quick initial inspection of the car before they took the keys from me so I can't really complain. If you're looking for quick and efficient services with a friendly atmosphere, this is your place! Thanks, boys!
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July 2023 by Jonah Gray
Bro what!!!! This place was incredible and a lifesaver!! Literally the best service and they have a nice cold waiting room (i like it cold) I thought I'd be spending big bucks to get my car fixed...and they said "nope, its free today". You're crazy if you don't check this place out! Calvin just made the whole rest of my week and the nice gentleman at the front desk! 1000/10 recommend!
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July 2023 by Kailey C.
Came Big Brand Tire & services to get my fluids checked and my oil changed. Worked with Calvin P. the store manager to get everything set up for the oil change. Calvin also assisted me with finding a great set of tires to purchase. Calvin and his team were friendly, professional and made my whole experience seamless and easy!
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July 2023 by Raymond Quek
Was there at 8.05am for 8.15am appointment. Was checked in by Calvin and he's super friendly, fast and answered all my questions and the car was in for engine oil change and inspection within 5 minutes. After 45 minutes, my car was ready to go and Jeff who checked me out was equally awesome. I'll definitely return and also recommend to my friends.
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July 2023 by Crystal
the service provided was a top-notch experience. Their efficiency, professionalism, and attention to detail surpassed my expectations. I highly recommend their service to anyone in need of an oil change. They have definitely earned my trust and future business.
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June 2023 by Eric Goss
Jeff is amazing! He is the best tire rep I have ever delt with. I have a fleet of 70 trucks and he always takes extremely good care of us. The other office staff is very hit and miss on whether they are good or not, but Jeff is always exceptional. Can't say enough good things about him. If he was not there I would go wherever he went to.
