Sally Beauty located at 16840 W Waddell Rd in Surprise, AZ, is a popular destination for those seeking salon-quality products at affordable prices. The store offers a wide range of items, including hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. Customers appreciate the knowledgeable and friendly staff who go above and beyond to assist with product selection and advice. Many reviews highlight the helpfulness of employees like Marina and others who spend time ensuring customers find the right products and feel confident in their choices. The store’s team is known for their kindness, patience, and professionalism, making shopping a pleasant experience. The store provides personalized guidance through services like the free Licensed Colorist OnDemand, helping customers achieve their desired hair color with easy-to-follow instructions. Customers also value the cleanliness, well-stocked shelves, and welcoming atmosphere, especially compared to other locations. Overall, Sally Beauty in Surprise is praised for its excellent customer service, knowledgeable staff, and wide selection of products, making it a favorite spot for those looking to do their own hair and beauty routines with professional support.