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December 2023 by Joseph Turchany
Always very congenial and helpful.
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October 2023 by Alan L.
I have been to a Sam's Club several years ago just to check out their merchandise and see how the prices compare to Costco. For the most part they were in line with each other.I was in need of a 12 pack of playing cards which Sam's club had in stock. Not being a club member , I was hoping the club policy would let me in with a day pass to check out the club and see if I wanted to join. After going up to customer service I was told the only way I could come into the club was to join. I was in need of the playing cards so I did join the club.Since being a Costco member for over 20 years, doing another comparison shop through Sam's Club , in my opinion Sam's Club doesn't have the quality products and services that Costco displays.After one week I asked to close my account . Was treated well through that process.
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October 2023 by Michael C S.
hello boo of the people guesss what i found at your sams club its a boo of a seat to take a boo of a picture you should check it out the next time your there dont for get to take that snap shot
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September 2023 by Sharon B.
I went to this location a few times & always received great & friendly service. All items are in stock & label well though out the store. The locations have scan & go service where you can setup the account via your app & have your credit card information to scan all your groceries items & pay. Also have self checkout area paying w/ your credit card only for our groceries & regular checkout's as well. Also their gas station is available for members which is usually .20 or more cheaper than other locations. If you would like affordable food & or sweets combo's are available for hotdog w/ soda, pizza w/ soda, ice cream, slushes, pretzel and churros. My suggestion would be for the food area to offer real nacho cheese for pretzels, and possibly offer nachos as well.
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September 2023 by Kish D.
I visited this Sam's club to replace cupcakes that were dropped by accident. I had previously purchased them at a different location, but was in the area so I stopped by this Sam's Club to purchase more. When I arrived to the store I realized that they did not have the cupcakes that I had purchased at the other store and shared what happened with one of the ladies in the bakery. Without even having to ask, she offered to make the same cupcakes that I had previously purchased for me within 15 minutes and she delivered! The cupcakes were for my daughter's birthday today so she could celebrate with her classmates. I really wish I would have gotten the name of the lady that made them for me, but she is truly truly appreciated.
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April 2023 by Cecilia Fousel
I was at the Surprise location today to pick up my curbside order. It was after 5:30pm and every single parking spot was full and I had to actually wait in line to park in a designated spot. Once I did, I noticed there was only one associate bringing out the orders and loading them into the trunks. He was out there hustling and didn't seem to get frustrated or upset that the cars kept coming. After waiting almost 25 minutes, it was my turn. I asked for his name and told him he was doing a great job. His smile grew. Please tell Richard that I definitely appreciated his work ethic. He is doing a great job and I hope this was just a fluke and there were other associates helping with orders.
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January 2023 by Cheryl W.
Always had good experiences here. We shop and buy our gas here. Lines for gas can be nuts so best if we go early morning. Staff is pretty nice but don't really have to deal with them as we prefer self check out but never had complaints.
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November 2022 by Charles P.
came in for tires for my car, it is a special order,because it's a sports car,so came in for one set of tires, but they didn't have in stock,after I was told to go into the Warehouse,but no tires.Wasn't happy,so I shelled out another $250.00.and was told 5-7 days,tires would be in,they came in the very next day,Thank you Cindy tire manager,and Lyle the store manager.
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November 2022 by Robyn P.
We have memberships at both Costco and Sam's club. Personally I feel like we get more out of our Costco membership than our Sam's membership, but I know other people may feel differently. Sam's club does not seem to have quite the selection that Costco does. But we did find a lot of things today that were very interesting and fun to look at. And we made two purchases. We bought a Kitchenaid mixer and a clock that I really fell in love with . I'm not sure if we will renew our Sam's club membership or not we're still kind of on the fence on that. The store itself is is nicely organized and has a fair amount of merchandise Some of the things are at very good prices and other things actually are more expensive than on Amazon.
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August 2022 by William L.
Same club as some Amazing cashiers, their very polite and very helpful. They have very large of virality of everything. The bakery has great desserts.
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July 2022 by Patty Santtana
I can't believe they have such stupid cashiers who don't know math and they are cashiers…. They don't know how to give change, they don't know how to use the registers, my account was 24.31 I gave it 100.31 and it didn't give me the change well and we already had about 5 min. And I told him, give me that, I'm missing a dollar because I didn't know what to do with the coins... hire trained people
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May 2022 by Kendrick Powers
I’ve been a patient/customer of this pharmacy for 6 years now and I’ve never had any trouble, this is not the type of review that I like to leave and share, but today I went to pick up my order which was ready two days ago and was able to come pick it up today. I’m assuming the cashier was new at the pharmacy, I was blatantly skipped by her and she helped two other patients with their medications without even asking me if it was ok even though I was supposed to be helped next in line. I’m sorry but no matter what field of customer service you are in, the next person in line is the next person that should be helped. The cashier should not assume the order of the line or pull people ahead of others unless they ask the next person if they would like to wait.
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February 2022 by John W.
Great place to shop with good prices and excellent service. The curbside service is fantastic if your in a hurry the way I am many days. Love this store.
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January 2022 by Kim B.
This Sam's Club is by far my favorite and tonight was an amazing experience. We first went to the hearing center but the guy was so incoherent it wasn't funny. We just said our goodbyes and went shopping. During our shopping we saw the guy from the hearing center and a manager in the same vicinity. I went over to tell the manager about our earlier experience. He said that he could tell something was wrong and that's why he checked on him. He has a medical condition. The manager went over to him again to check on him. As we were checking out we struck up a conversation with the clerk helping self checkout. She also talked about watching the same gentleman making sure he's okay. Everyone that we came in contact was kind helpful and truly team players. Highly impressed!
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November 2021 by Patty Courtright
clean stores. great variety.
