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January 2024 by Darel Strawn
This place keeps raising rates where you can’t afford it anymore. Find another place cheaper.
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January 2024 by Gone withthesummer
It's been quite a few times where I called them and they wouldn't answer however this agent is a plus. But I would stay far far far far away from Allstate in general over the course of 3 years my policy premium more than doubled. Went from $210 a month to $450. Only reason they gave me was inflation
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December 2023 by Todd Pipitone
Nancy has extremely poor customer service skills. If you attempt to call with a complaint she will in fact attempt to Interrupt and talk over you know knowing full well this behavior will cause you to raise your voice and then she will accuse you of yelling at her and threaten to end the conversation.This woman has no business in the customer service industry.
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May 2023 by Tim T.
While I didn't deal with Jerrold directly I did speak to an agent by the name of Laura. She was fantastic. She listened to my wants and needs and did everything in her power to get me the best deal on insurance. She took the time to go line item by line item and explained everything to me in detail. In todays times, it is refreshing to see someone that cares and it shows in the work they do. Bravo Zulu Laura and Jerrold for having her on your team. Laura is a direct example of the type of agents you want representing the face of Allstate.
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December 2022 by Susan Revis
Very happy with the insurance
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January 2022 by Chris Murphy
Everything was great. Very respectful and professional. I would absolutely recommend to anyone looking into an insurance company. Thank you so much!
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December 2021 by Tira Prewitt
He was so awesome got me a lower rate with added rental insurance .. He made it so easy for me to transfer, he did all the calls paperwork etc... 100%, would recommend
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November 2021 by Sumanth Jewlikar
Alex has been a great help from the day I got insurance through him. He has been willing to go out of his way to help me with my issues. Would definitely recommend Sands to all my friends.
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June 2021 by Josh Leader
They are very professional and always available to help! Thank you TJ and staff!
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May 2021 by John Kleisch
A+ across the board, they've been amazing to me since day 1!
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December 2020 by Debra Baxter
no one from the company has contacted me since I signed up for my insurance.
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December 2019 by Rebecca Legamaro
Brought my vehicle in for repairs at 8 am per appointment with the collision center. Noone bothered to inform us that the Allstate office didn't open until 8:30. I found this out after tracking a sales person down, who tried to help by calling over the intercom for the Allstate rep to report to their.desk because a customer was waiting.This was at 8:32. Still waited another 15 minutes for someone to show up @ 8:45 am. Person walks o and says "Oh, I didn't know there was anyone waiting for me." I am beyond irritated by the total lack of competence and customer service. The lack of communication and coordination is incomprehensible. Get your act together!!!!!
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December 2019 by Brian Mena
Proactive and genuine on saving money for you.
