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March 2024 by Steven Roberts
I’ve ordered to go, ordered and stayed inside and or outside and this place is sometimes really cool. Music and staff are pretty good and only thing to mention is sometimes not getting the drink right. But no biggie as they usually will make a new one as long as you say something right away. Prices are decent, just wish they gave a military discount.
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March 2024 by Alicia Cook
I go to this Starbucks quite often for my fiancé and I decided to get a decaf coffee, though I am very sensitive to caffeine a small amount of caffeine from a decaf drink won’t affect me… though caffeine will affect me pretty immediately as I have a heart condition and I’m sensitive to caffeine. I specifically asked for decaf, and I was given a normal Americano with a decaf sticker on it. I am now super sick and wondering if I need to go to the ER because of a “mistake” on the Baristas account. I called the manager and spoke with Norma who could not guarantee her baristas are consistent with their orders being decaf or not and said there is a great possibility it was not decaffeinated espresso served to me. And that she could remake it…. No. I don’t trust this Starbucks to make accurate orders anymore.
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March 2024 by Cliquemate
Drive through always has fast service, and my drinks are made correctly 90% of the time. Baristas are kind and helpful with any questions.
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February 2024 by Royce Severson
I don't know what they're doing different but when paying $6 for a drink it should taste the same every time mocha frappe is my drink the ones from McDonald's I don't know they sure are tasting better than the Starbucks thought I'd treat myself to Starbucks but it wasn't much of a treat it was like watered down I don't know what you would call it it was just awful for 6 bucks
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February 2024 by Chris Pavlovich
Quick and reliable, friendly people.
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January 2024 by Alexandria Cullen
Excellent stuff and very friendly.
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December 2023 by Old School
Says 10pm close time, showed up at 9 and they said we're
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November 2023 by Cullen
Overall it's a great Starbucks. The drive-thru line gets really long, but that's not their fault.Parking: If the line of cars through the drive-thru gets really long parking can be a challenge because your car (or desired parking space) will be blocked by the cars waiting in line.
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October 2023 by John Dough
I've had 2 bad experiences here now. First, a female employee took my gift card and didn't use it (maybe that's how she buys herself coffee). Second, I got a coffee I didn't
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September 2023 by Justin T.
How can a coffee shop be out of coffee ? Horrible to even let this happen? Worst Starbucks in Surprise.
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September 2023 by Sylvia Figueroa
We used the drive
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September 2023 by ky l
ordered online with the mobile app thinking it was only drive thru because the app said it was, got to the line and had to wait literally 45 minutes for our drinks because the teenager that was supposed to be taking orders wasn’t even speaking to anyone and was just waiting for you to talk. got to the front of the line and one of the drinks was completely separated. we asked the girl to remake them for us and she kindly agreed, yet the whole time she was looking outside the window giving us the dirtiest look acting as if we had done something wrong. got our drinks and one of the drinks had literal chunks in it. not ice chunks but literal tiny chunks of something in it i’m not sure on what it was at all. overall horrible experience. truly would not recommend to anyone.
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September 2023 by elizabeth bergquam
probably the worst customer service i’ve had.
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August 2023 by Destiny Martinez
The environment was super chill and I was greeted by Ashley as soon as I walked in the door. She was finishing up an order but while doing so she acknowledged I was weeding and said she would be right with me. She is my main reason for having such a great experience! Appreciate her patience and positive attitude.
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August 2023 by Timothy Lancaster
The service wise fantastic. The atmosphere was nice. You have a problem was I ordered two drinks from the menu that were specials and I didn't care for either one of them. But since I made the decision to get them, I wasn't persuaded to. I didn't return them but I didn't drink them either.
