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November 2023 by Selene Beltran
Fixed my car after it was rear ended. Everyone at the office was professional. Took a little over 2 weeks to receive my car. Pretty happy with the color matching and overall satisfied. Before & After pics. Higly recommend.
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November 2023 by ray beard
Serious kudos to Sunn West City’s Auto Body Shop! Took my truck in to repair a dent that was anomalously gifted to me. We were pleasantly greeted by Mysty (? Spelling) and asked us to take a seat while she informs Steve Ruiz we are here. She also inquired if we would like a cold drink. Steve came over and introduced himself and we walked out to my truck to examine the damage. We returned to the office and it took Steve about ten minutes to write up an estimate. Steve guided us through the repair process, timeline and possible delays. He stressed that we could call at any time for updates and we could also receive text updates. We set a drop off date and estimate time of repair. We were updated by text several times, once or twice followed up by Steve. My truck was repaired ahead of schedule and right on the estimate. The repair was so good we couldn’t tell it was ever damaged! Steve and team took great care of us and my truck. For auto body repair this is the place to go!
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October 2023 by Ray B.
Serious kudos to Sunn West City's Auto Body Shop! Took my truck in to repair a dent that was anomalously gifted to me. We were pleasantly greeted by Mysty (? Spelling) and asked us to take a seat while she informs Steve Ruiz we are here. She also inquired if we would like a cold drink. Steve came over and introduced himself and we walked out to my truck to examine the damage. We returned to the office and it took Steve about ten minutes to write up an estimate. Steve guided us through the repair process, timeline and possible delays. He stressed that we could call at any time for updates and we could also receive text updates. We set a drop off date and estimate time of repair. We were updated by text several times, once or twice followed up by Steve. My truck was repaired ahead of schedule and right on the estimate. The repair was so good we couldn't tell it was ever damaged! Steve and team took great care of us and my truck. For auto body repair this is the place to go!
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October 2023 by Amy O
This was my first time using Sunn West Auto Body. It was a small job but these folks are super professional and just great folks! Steve took care of me and what a cool guy he is. I’m very happy and will use these people again!! Thank you!!!
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October 2023 by Margo Gruwell
Sadly we have needed to use Sunn West City’s Auto Body twice in the past 4 years. But so glad they do amazing work. Both times our cars have looked stunning when they were done with repairs. They keep you well updated as they do the repairs. I would highly suggest using them for body work if needed.
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October 2023 by Ty LeBlanc
Sunn West City’s Auto Body team did an amazing job fixing my challenger after the car wash damaged it. Marsha is an amazing repair manager, very knowledgeable, professional and friendly. Highly recommend Sunn West!Services: Body & Trim
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October 2023 by Lisa P.
Dunn West is top notch, have used them a few years ago w/beautiful results snd so I returned since my Chevy HHR driver & passenger doors were backed into while parked. Marsha was terrific to work with, caring, professional, thorough, knowledgeable & communicative thru the process. The insured had State Farm and they sadly totaled my 'Bubbles' , so I was unable to get her restored. I will definitely use them again and have referred Sunn West to my friends and clients.
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September 2023 by L SN
I was beyond impressed with the customer care and service at Sunn West City's Auto Body. From the moment I called to find out about their service and explain my need, (my car was hit in a parking lot) they were extremely helpful. Misty took my information and set-up an appointment for me to bring my car by for a review of what was needed. Marsha is an expert and was very detailed in examining my car and explaining what was needed and approximately how long it would take to repair my vehicle. She verified the information with my insurance and they handled everything professionally, down to calling the auto rental when I dropped off my car and when it was ready to pick it up. The 4 year old car was repaired to the highest standard and was returned to me like new. I would highly recommend Sunn West City's Auto Body to anyone needing their services.Thank you all for your exceptional service.Services: Body & Trim
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September 2023 by Patricia Dayon
This place is great. The work done was better than expected. My customer service rep is awesome (Marsha) and the rest of the front desk team were so friendly and helpful. The service department even detailed my car before I picked it up. Would 100% recommend!!Services: Full body wash
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August 2023 by Steven
Contacted the shop and gave them everything they needed. Pictures, insurance estimate, etc. They assured me that they could repair my car, I felt great. They booked me 3 months out to bring my car in to get worked on. 3 months go by and I show up with the car with confirmed appointment. Long story short, they were not able to work on the car like they promised.The 1 star review is for promising to be able to fix the car and making me wait 3 months. Just to be told they are unable to do the repairs. I wished they told me that in the beginning instead of wasting everyone’s time.
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August 2023 by Margie Luna
I would definitely recommend this place. If you need repairs make your appointment with Sunn west city's auto body shop. They do such a great job. They keep you informed throughout the process. They took care of my car and assisted me with the the rental car. Marcia was so helpful.Services: Full body wash
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August 2023 by Ross Gertenbach
Highly recommended for getting your vehicle repaired. The staff is amazing, courteous, and very friendly. Marsha Paredes was my contact during the duration of my Camry getting repaired. She is a wonderful person and just down right amazing. Thank you Marsha and all the staff at Sunn West for everything. You all are just incredible.
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August 2023 by Leah G.
I don't like how this place does business at all. First of all they tell you your car is ready one hour before they close so you have to hope you can get your rental & pick up your car at the same time. They took almost 2 months to finish my car, and I helped them out thinking they would help me out & they still did some scum bag crap to me. I don't recommend at all
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July 2023 by Steven T.
Contacted the shop and gave them everything they needed. Pictures, insurance estimate, etc. They assured me that they could repair my car, I felt great. They booked me 3 months out to bring my car in to get worked on. 3 months go by and I show up with the car with confirmed appointment. Long story short, they were not able to work on the car like they promised.The 1 star review is for promising to be able to fix the car and making me wait3 months. Just to be told they are unable to do the repairs. I wished they told me that in the beginning instead of wasting everyone's time.
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June 2023 by L McMillan
I only have second hand experience with this business. They can fix your car after an accident. They were friendly and thorough enough. The car looked pretty good. They clean it up for you. It only took about a week to get the parts and put them on. They have one of the best waiting areas I've seen. This includes beverages. They even give you a written thank you for letting them serve you. I say if your car is damaged give them a try.
