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January 2024 by Susan Sewell
Customer service rep was great when I had to reschedule. The hitch installer arrived over 1 hour late for work.
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September 2023 by Nick Morris
Best u haul around always on piont with everything!!
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June 2023 by Ledarius L.
Very poor service and communication skills I'm a 24 hour company that's needs access to my trucks 24 hours I have a emergency call to go to early this morning and the gate is broken so I can get my truck out I called the gm and to my surprise he knew about this situation since 4pm yesterday instead of informing customers when he found out about the situation that their was nothing anybody could do to open gate that their waiting on cox or whoever he decides to keep info to himself which is really bad communication skills especially you being a gm now I' am losing. I'm out on a lot of money today, but I guess that's only my concern. Nobody else's, I see why this place can not keep employees or gm
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November 2022 by Gary G.
The place to go if you like getting vandalized and broke into. $600 for a new door then pay to have it installed. Was just there yesterday and my solar panel was stolen. Went back today and they cut the strap on my battery box and stole the connector. Also stole 5-6 other people's solar panels last night. Management claims they're doing something but cameras don't catch anything so maybe it's an inside job. Either way I'm out as soon as I find a new place.
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July 2022 by Luv2fly2 (Jan)
Purchased a new sectional, without delivery. Stopped in at the local U-Haul store. Everyone was so friendly. For $18, I was able to rent a 5 x 9 trailer to pick up my new sectional! Ya!!
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May 2022 by Glenn Moseley
That place is shipping and moving supplies on coke infused steroids.
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February 2022 by Nivaldo Morales
RV Storage - Great customer service. They explained everything thoroughly and made the renting process and paperwork quickly and painlessly.
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January 2022 by Bernadette Anaya
Great customer service. The young gentleman that checked in my truck was very kind and professional.
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August 2021 by Jim Stevenson
Excellent service
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June 2021 by Kelly plouffe
One of the most uncomfortable and gross places I've been to in years. The front of the building is shut down but there is no indication of such. You can only see the inside is empty when you park and walk up to the window/door. I walked around the building and ended up going to an entirely different building (both of them have uhaul signs and no indication of which is the front door). The customer service here is awful. Person inside sent me outside to get my dolly. The guy outside told me to go back inside. When I returned the truck later the same day I parked in the return area and walked past a guy to go inside. Once again the lady at the desk sent me outside. I finally got back to my truck and the guy who had been standing there came up to me to check in the truck. No indication prior to that point that the guy was an employee or would be helping me. Finally he went over everything and tried to charge me gas fees when I already had told him I filled up the tank.All in all this is one of the most uncomfortable experiences I've ever had. The place feels skeezy and creeped me out the entire time, both times I went there. Bad customer service and no explanation of the use of the truck I was renting or the process for any equipment or anything else. I will be going out of my way to go to other locations or use home depot for moving needs from now on.
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April 2021 by Cheryl Wells
Excellent service, excellant drivers, wonderful folks with great communication skills. Thank you for all that you do to make moving easier.
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September 2020 by Carl M.
I've been there 3 times in the last two months and their card reader never works...which means you have to give your card to them to enter manually. Oh, they are sure to let you know they won't remember your number.
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June 2020 by 911tree Services
Bad bad service from the supervisor Alli
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March 2019 by BMW guy
Booked reservation on line, went to pickup the truck was physically standing next to it. Took pictures of license and myself, credit card on file, and they call my reference phone number who happens to be my wife and whom is extremely ill, she couldn't pick up so i couldn't get the truck. WHAT?
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November 2018 by D Slog
My experience with this location has been positive, staff has been helpful and location is cared for, and they have plenty of product on hand / location.
