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July 2025 by Robert Benham
Went in to send my package and the employee Jillian that helped was rude and obviously did not enjoy doing her job when finished I asked her if she could close my bubble envelope and seal it and she just tossed it back behind her on the table and said she will later and I’m sorry but unacceptable that is something I’m sending and I don’t feel comfortable leaving it open and leaving I don’t know you I mean wow I left but came right back in and told her I wanted my package sealed and she looked at me and said ok your gonna have to wait. I should have never been put in that situation or had to feel the way I felt I will not be coming here ever again and ever!!!
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July 2025 by Lynne Miller
Mariah at The UPS store (15508 W. Bell Rd) was extremely professional, friendly, helpful and knowledgeable while we sent 4 boxes and lots of pack and ship odd shaped items. We would not even consider going anywhere else for our shipping needs.
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July 2025 by Bob Giammarco
Brady was amazing. Very accommodating and a great representation of what the store offers.
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June 2025 by Khaxil Stewart
Worked with Aly at the Bell and Reems store in surprise and she was very patient and knowledgeable about what she was doing. Great help
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June 2025 by Kaylen Johnson
Great service and quick!
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June 2025 by John Melcarek
Fast, friendly and efficient service here. I highly recommend this UPS store wonderful people.
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June 2025 by Just Ken
Honestly, the only good thing about this store is Jill. Every time I come in she is always happy to see me and willing to help. She is efficient and makes great conversation while doing it. I will really miss her whenever she decides to move on to bigger and much better things. Everything else about this store stinks. The so called manager, that young little boy, will do everything in his power to not help his team and leave exactly when a rush comes. I come after picking up my kids from school and there he is rushing out the door. Though Jill always helps catch up, I truly do feel like its a one WO-man team.
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May 2025 by Ashley Crane
Always in a rush with their customers. Don't bother, especially Brady.
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May 2025 by ktm rider
Joke of a company! Went here paid 35 dollars for shipping misplaced my receipt I'm human so called cause it was past the delivery date to check. Unless you have a tracking number there is no way they can help you find it. All the information we give to send a package and they cant help you at all??? I will never be using ups again because if you cant help me out with a package when I tell you date and time down to the minute where its going and where its been you don't deserve to protect and deliver my package. and for those that see this use pirateship online I paid 35 dollars for shipping and then sent two more out to the same location. Not only did pirate ship get both packages mailed faster that was delivered after I sent out the first one. I paid 11 bucks for the packages. Ups is dogwater and should be embarrassed
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April 2025 by D Sang
Notary services aren't available until 9 am. Would have been extremely helpful to have this posted on your site somewhere. A bit frustrating because the signs in the store say a notary is available any time. Not exactly true.
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March 2025 by Alan LaPearle
Consistently the UPS Store and UPS are very consistent, so far, with all my shipping, both sending and receiving. The only thing I would like to see is a UPS Store that is closer to my location. THANKS UPS Store employees for doing a great job!!
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February 2025 by Michael Cavalier
Always friendly and helpful staff. This is my favorite location by far for all my shipping needs.
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January 2025 by Jimmy
Able to get in and out even on a Friday. Helpful staff, don’t have to worry about your mail getting destroyed like the other guys. Mariah’s the best 🌞
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January 2025 by Michael Duncan (Supermikey97)
The people working at this location make it worth the drive across town for better service. Mariah especially was very helpful and explained everything very thoroughly. This will be my go-to for shipping now.
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January 2025 by Duane Holmes
My first time bringing back Amazon returns, the process was so easy thanks to Mariah, being very knowledgeable and helpful.....
