-
November 2023 by Ron Nelson
Excellent place. Excellent customer service. Excellent pricing. They actually answer the phones unlike the big corporate place. Used them for the last ten years! Moving south now, but I would have stuck with them as long as I stayed in the area!
-
November 2023 by Bolts Valkyrie
We had a minor concern about our trash pick up and I spoke with a very nice lady. She was polite and understood my concern and handled it before the end of the day. I appreciate her and the man that came out to my address on a whim. I absolutely would refer this company to everyone.
-
November 2023 by Alejandro De La Torre
Ms Cheryl the receptionist has theworst attitude I swear this would be at 5 stars if it wasn't for the customer serviceService: Trash removal & disposal
-
October 2023 by Jon Garner (J.R.)
I used to love them but the customer service has gone way down hill. They changed my pick up day without notice then they change the route pick up time with out notice. We i have called to request help with these issues. They always answer sorry we are growing. The person answering the phone always sounds like you are disturbing her with the attitude of “ what do you want me to do about it”
-
July 2023 by JODIE MANER
We love TBS! Switched from WM to them and they’ve been so much better. Always professional and helpful on the phone.Service: Trash removal & disposal
-
April 2023 by Paulette Arendell
Very disappointed in their service and professionalism in handling a non-pickup service. Office girl needs to hone up on customer service skills. Value is good IF you get the serviceService: Dumpster rental
-
November 2022 by Nikki H
Thank you TBS!! You guys are so much better than Larson- great price, great customer service, and quiet trucks!! Thank you for being a reliable company with integrity!Service: Junk removal
-
November 2022 by Jennifer Adair
These people go the extra mile. I appreciate that!!
-
September 2022 by Amanda G.
This business is extremely unprofessional! Let me start by just saying if you love the forest and want to see it kept clean than don't use this business!! They came and dumped my trash in my front yard and took my cans the day AFTER and payment was made they refunded it and dumped my trash left the receipt on my door and left! When I called to ask them if this was there standard procedure the women I talked to said YES IT ABSOLUTLEY IS! They don't care where the trash goes apparently. I would never use this company again!
-
June 2022 by Jennifer A.
Fairly recently I moved back to Arizona. We needed a trash pickup service. My neighbor has TBS. So I went with them, too. I was told right from the start to leave my gate open on pickuo days. Understandable, they don't have extra time to be opening and closing everyone's gates. The last two pickup times, I had to be out of town on the pickup days. I got a call from the office. And to my surprise, both times they went ahead and opened the gate to empty my bin. This little extra effort on their part is much appreciated. They didn't have to. But they did!
-
November 2021 by Greg Shepherd
I just called for new service today and the call taker was super friendly, gave good information, no pressure and we had a nice chat. If the pickup service is this good we have found a super company for our needs. Thanks.Service: House & garage cleanouts
-
November 2020 by Randy Olson
Excellent company to work with. They go out of their way to accommodate you.
-
November 2019 by DesertDoc
After setting up for a 40 yard dumpster to be delivered by Larson Waste and them failing to meet their end of the agreement. I called TBS Waste on a Friday and talked to a wonderful woman who told me that her company would make every effort to get us what we needed. By 4pm that SAME DAY, TBS was dropping EXACTLY what I was asking for by a very nice gentleman who took the time to explain how to open the gate, limitations, and even to watch out for people dumping their trash illegally. Outstanding Customer service and support at almost HALF the price. A small town company that still remembers where it comes from and where it's values are.
-
November 2019 by Justin Pryor
After having issues with Larson waste. I contacted TBS Waste. The lady was very nice. And was able to set up delivery asap with a trash can. Told her a day to contact me for payment they were able to delivery the trash can same day. Its was simple and fast.
