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April 2024 by Isaac Kufner (Krazyeye)
Grant Cummings is a thief and a lair.
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June 2019 by kirk w
So sad to see them go know them since 1990 to bad over the years we could not work together for the big deals ( 2011 ) insider hope the best
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February 2019 by Erika Timmons
I can't tell you how much I love the team at Micro!! We moved here only a few months ago and they repaired 3 different computers for me. The work has been efficient, well priced and the staff listens and exceeds expectations!
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February 2019 by Michele Hart
Boosted both PC and laptop, super work ethics and fairly quick!!
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January 2019 by Adam G.
I've been using extreme for Few years and have purchased over 16 computers and mabe 20 monitors. Last week I authorized them to upgrade two computers I recently purchased there a little over 2 yrs and needed to be upgraded resolve my issue and resolve the problems and come back upgraded and fully functional and they came back and had the same condition as when they took them! grant said 500.00 each 1000.00 As Scott is no longer with the company. I said only if you can do it quit! A week later got them running?? Stupid there excuse was special order parts and they did not have the administrative passwords? I am a national franchise of 28 years. Our point of sale techs in Florida IT people said the computer people always know them! And extreme micro is the only company I use and buy computers from. They came up with a 6hr bill to find the Administrative password extreme wants to bill me an additional which was not authorized! Later Russ the owner emails my wife for a bill of 10.7 hours at $1065.00? Work not Authorized and or scope! Never coming back I would not Recommend this company or any other company to use them.
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August 2018 by Kyle M.
So, my experience with these guys was a total accident. I wasn't expecting to need their services but I'm not only super happy with the results of the end-products, I'm also very relieved they were the ones to holistically take on my project. I was putting together a new computer build for school. The component list was completely high-end and involved an AIO (all in one) water cooling solution with a 360mm radiator and an AIO water cooled graphics card with a 120mm radiator. In addition, I had two M.2 drives with custom EK heat sinks and an NZXT "i' series case with their smart hub for fan and lighting control along with several other custom parts. I was recently diagnosed with a form of bone cancer and underestimated how badly the treatments I've been receiving would effect my fine motor control and ended up bricking a Gigabyte AORUS motherboard by dropping my CPU and crushing several pins. At that point I was feeling pretty dejected and wasn't sure if I would be able to put my computer together without damaging some VERY expensive hardware components. I was seriously upset with myself, mad at the totality of the circumstances surrounding the situation, and generally upset. I had seen Extreme Micro a few times in my intermittent goings to the Japanese food place in which they occupy the same plaza and figured I'd stop in to see if they offered a build service. I met Grant, the guy who is their usual customer contact for product and services, and was also affectionately and distantly barked at by Odin (their shop dog who hangs out in the back of the shop - this has nothing to do with my project experience but made my happy because I'm a big dog person) as I walked inside. Grant informed me they were more than capable of handling my build and provided a cost structure and possible time frame for project completion. I dropped off the components within the next few hours. There were a few hiccups along the way (because I had some faulty RAM and was missing a cable the factory forgot to package along with my CPU AIO) but both Grant and Scott (their principal system builder) kept me informed of what was going on so that I could swap out the parts necessary to give Scott what he needed to finish the project. They have a really cool email ticket correspondence system that they update with major project milestones and use it if they need to reach out to a customer. I thought it was helpful to watch my email for updates and to keep apprised of what was happening with my build. Due to the complexity of my system and the hardware hiccups (that were unfortunately normal RMA issues in the PC world and had nothing to do with Scott or the Extreme Micro guys) it took about a week to get the call that my computer was completed. In the realm of PC building this is actually pretty remarkable but they're used to pushing out projects much faster. All in all the technician hours that went into my build totaled enough to make compilation labor quite expensive (like they could have charged me several hundreds of dollars and probably should have) but instead honored the price that Grant quoted for me as an estimate when I first dropped off my parts. THAT is amazing. Back to my computer; it turned out INSANE. And the best type of insane I've ever experienced in the full technological tenure of my life. Like full PC Master Race insane. Scott is not only a cable management god but he also installed windows and all my drivers, conducted any and all updates and made sure the platform was stable and ready to go before releasing it to me. My experience was obviously the above: from a pile of high end components, my shattered ego, and pent of frustrations of not being able to handle my build myself, to being surprised by the nicest looking computer build I've ever been lucky enough to own and I can genuinely say it wouldn't have turned out this well if I did it myself. And with all the technical hiccups that occurred I probably would have
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August 2018 by Jon K.
Awesome service from start to finish. Extremely professional. You can tell the shop is a well oiled machine. They update and track status of the order / repair via email and are extremely responsive to any questions.
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May 2018 by lisa reisch
This is a great place! they are awesome, I break a laptop and they fix it!!! The guys are great! Thanks so much David, Grant & Russ!!!
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February 2018 by Tom Mozdzen
Update: Once again they came through with flying colors. An HDD going bad, was causing Windows updates not to take. They discovered this, got my drives upgraded and replaced and now I'm a happy camper again. Didn't have to reinstall windows, my backup clone also had errors but was bootable. Great prices on hardware an service hours charged. Once again, great going and thanks. From 2 yrs ago: This is my 1st choice goto for 1) assembling components I bought and turning them into a computer, and 2) repairing my computer when something goes wrong like an automatic Windows update. Woke up today to a black screen - computer freaked out during the night and wouldn't boot. Couldn't get it to boot. The guys put it on the incoming table, used their software toolbox on it, and presto, it was booting again just like old times. Best part of all? They said the fix was too easy and therefore, "no charge". They are always very generous with the amount of hours you actually get charged for. If they are multitasking and the wall clock says 4 hrs, good chance, you'll only get charged for 1 hour of actual tech time. I completely trust these guys and will return to get my next system built.
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February 2018 by Isaac Korff
Something was off with Windows on my Lenovo. All I needed is to have it reinstalled. After a day of using it I noticed the same thing came back. (windows kept saying it needs to be activated) yes I know simple I could've done it myself but I'm lazy lol. Went back two weeks later and they did it again at no extra charge.
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January 2018 by Arthur S.
These guys are awesome! I just had my 6-year-old MacBook Pro upgraded including solid state hard drive and upgraded memory - now it's incredibly fast. They paid attention to my specific needs and answered all of my questions. And the prices are very fair! This is the 2nd Mac they've rebuilt for me and I had a great experience both times. Highly recommend!
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December 2017 by Brad Synkowski
I have to agree with a reviewer a few posts down...these guys are like having great car mechanics that you can always trust but for your computers. We've had two Macs repaired and upgraded for very reasonable amounts of money and the service and quality has been outstanding. This last go-around, we had to recover all the files on an old Mac laptop that died (in the laptop's defense, it was 10 years old...and we weren't good about backing everything up). But David Ruiz worked his Apple Wizard Magic and was not only able to restore ALL our files, he was also for a few more bucks able to upgrade the machine so that we can use it for another few years at least. It runs faster now than it did when we bought it 10 years ago. Hooray, we didn't have to go out and buy a new machine! Not to mention the atmosphere of this shop: down-to-earth, friendly, small. All work is done in-house. I'm telling you...if you have a problem with your Mac, go to them. They will solve your problem for less than what you'd expect to pay, and the quality will be outstanding. Delete review
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August 2017 by Jayadeep Kandagatla
Dave is cool guy out there. He is so fast in fixing the stuff. I have installation problems with mac, he fixed it in few minutes. Thats a cool deal though !
