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February 2024 by Renee Young
Great Service!
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February 2024 by Mike H
I dropped off 13 boxes at this location over 48 hours ago. The initial UPS acceptance scans have not been completed. My customers are asking why I haven't shipped out their packages, but I have. The employees of the store seem to have skipped the acceptance scan. I would recommend alternative UPS locations if you're running a business
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January 2024 by Joshua Wiley
Very pleasant first time experience with Alex! She answered all of my questions regarding shipping processes and procedures. Alex was extremely helpful and intuitive! Will be back to this location again!
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January 2024 by Katelyn Johnson
It was my first time returning items for Amazon and I had no idea what I was doing, the assistant manager Alex was belittling and rude and just expected me to know what to do and was short with me when I asked questions. For someone in management she was very condescending and I would highly suggest getting better people to run your stores, especially around the holidays.
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December 2023 by Jay M
Very friendly with my return. Maybe I'm the weird one that very often has a great, if not excellent experience, at UPS stores.
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October 2023 by Abigail Lim
I started recently going to this location. Faxes are extremely affordable compared to other places and the ladys are always very nice. I never have to wait to long either
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October 2023 by Philipp Roederer
I went in to ask about two packages I had that were delivered to the wrong address. The person that I spoke to asked for my id and then said "There is nothing I can do for you". She interrupted me while I tried to explain my situation to her and wouldn't let me explain. She didn't ask for a tracking number for the shipments or try to do anything to help me out. Horrible customer service.
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August 2023 by Jim Bailey
Don't go here expecting a notary they rarely have one there. Call first.
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August 2023 by Jason Winney
Review for Alex J, presumably a manager or supervisor. Had a small issue with Notary, had to come back in to have it rectified. After calmly and respectfully explaining the issue, she got it taken care of immediately. Absolute pro.
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July 2023 by Pr3tty Brown Twiin
Marley was a breeze and really helped me return equipment from an employer. Thanks again and for understanding.
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May 2023 by Nancy M.
Armand was friendly and efficient. Had an Amazon return and a package to mail and I was thrilled to be in and out in just a couple of minutes. Excellent and convenient service. Clean store. Efficient processing.
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May 2023 by Paria Canyon
I went here to return shoes from Amazon. The guy (possibly named Kendrick but am not sure) told me that I needed to box the shoes. The shoes were in the original box, but he said that it was not a shipping box, which wasn't true. I told him that this was the box that the shoes were shipped in to me. He said that it needed to be in their box and I would be charged $5. I thought this was weird and left. I knew he wasn't going to change his mind, and I didn't want to argue with him.I called Amazon to explain the situation. Amazon stated that was not true. I tried the other UPS on Dobson and Baseline. They took it without any issues. When I asked what the other UPS said to me, she thought that he was wrong.I know it's only $5, but putting something that is in a box that was delivered to me into another box sounds ridiculous. They are a multi-million dollar company and should have paid it and not make a big deal about it. I would have paid it if Amazon said that I needed to pay it.
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April 2023 by Moira Murphy
Alex was extremely helpful and patient and spent all the time necessary to scan and send via email for me. She was amazing. Her manager goes out of his way to assist and EVERY SINGLE EXPERIENCE I have had this year is 100%
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March 2023 by Matthew S
I've been to this ups store multiple times for notary services and a lot of the time the person who does the notary services isn't there. Upsetting I waste my time to go here just to tell Me to go to another store .
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March 2023 by Half Decapitated
Employee's (3) saw me struggling with 4, 70 lbs prepaid boxes and would not even hold the door open for me, the store was empty.
