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January 2024 by Eileen Ironstar
By leaving this review, I will review at least three more Cobblestones. I’ve been using Cobblestone for a couple months now and found this franchise to be best suited for my needs. This is the first Cobblestone that I’ve been to where I felt the carwash just didn’t hit the mark- I even sprayed my car at my house before coming here because I knew she was dirty. The wash just left way too many streaks for me to go through a second time, I’ll go to another Cobblestone today to wash my car again. My trunk was still dirty with not only streaks, but dirt. I didn’t encounter any staff, however from the looks of the one guy, he seemed friendly. The guy spraying down cars before the tunnel, maybe could’ve sprayed my car a whole lot better than he had. Also, the vacuum on the ride side didn’t having sucking power, so I fed the hose through the car old school style. If the hoses had numbers I’d let you know which one it was so y'all could address it. I will be back, y'all seem to care about y'all franchise and the reviews.
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January 2024 by Rob Fox
The manager José helped me resolve some issues I was having with renewing my membership on the 15th, and I couldn’t be more pleased! The staff here are always so kind and respectful, and Jose went above and beyond!!
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January 2024 by Marcos Gonzalez
I practically threw my money away... It had a malfunction went around for the second time it started up but kept jolting twisted my side mirrors.. It was like few cars that went threw it. I said forget it , got home soap on card half rinsed what kind what gives?? How do i get my refund some called the manager but for what?? Never showing up here ...bad bad bad.
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November 2023 by Alfonso Luna
Worst ever car came our more dirtier then I went in smh
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November 2023 by Ray Cordova (Ray C)
Horrible Experience. Would Never Go Back.Went to this location on 91st Ave & McDowell with a coupon I received on my email for a discount on a Carnauba Wax Wash for $10 but the barcode was dark but there was a letter code under barcode. I went to kiosk and the attendant said she couldn't scan the code and had no way of entering the letter code on the kiosk. No manager available and line started forming behind. I finally just paid for a basic wash and went thru. I contacted Cobblestone thru their website about the experience and a representative responded and asked for more info, so I replied with an explanation of the visit, a copy of my email and my receipt. After 3 weeks with no response, I just gave up which they were probably hoping would happen. There are plenty of other places to go and I will not be returning.
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November 2023 by Felicia Anna Gutierrez
Love this car wash car always comes out clean. I’ve been here a many times and in those times I always see the Manager Juan out cleaning and attending to the customers needs. He is always friendly and will to help if needed!Service: Vacuuming
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October 2023 by Tiff Monique
Went for a car wash and my battery died while I was vacuuming ? they went out of their way to help me jump start my car, and they know how to have fun at work! ? made my situation a lot lighter Lol thanks guys! ??
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October 2023 by Karla Nevarez
All staff at this location are super friendly and professional. The managers Juan & Brian are super easy to deal with and they make sure their customers are happy and taken care of! Definitely my favorite Cobble Stone location. :)
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September 2023 by Dolores Garcia
Ever since they opened, this my spot to bring my truck. Love Love the customer service, leave with my truck looking spotless.
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September 2023 by R L
NiceServices: Scratch removal
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September 2023 by Jacqueline Gill
Okay so here is my review. I’ve now tried: super star, quick quack, cobblestone and one other I can’t remember the name.Pros:-Entering the car wash: the track that you drive up on is less evasive than the ones that rub your tires if your not perfectly in line. It has like a conveyor belt for your tires so that you can drive up, out in neutral and go.-more thorough wash and more efficient on the overall wash of the car. Getting the tough spots like (bumpers, back window and wheels)-free trash bags and dash wipes for all packages.- 2 different styles of vacuum (one tubular nozzle and one flattened for wider areas)-air compressor to blow out dust or dry out hard to dry areas.-towels you can use to clean and return for the next use. All a little moist to help with cleaning. Always in stock. I’ve gone to so many places and there are no towels ever lol- mat hooks so you can hang and vacuum your mats- vending machines that take cash only for air fresheners etc-auto check in for members, sticker is scanned in members line and you drive right thru.Cons:-Doesn’t dry the back of the car as well as others.- have to have that sticker in your windshield and it’s horrible to take off in the case you need to-I haven’t found an easy way to manage my account online, change credit card for membership etc. (maybe I’m just missing it) others have this optionThat wraps it up! Overall cobblestone is my pick!!!!
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September 2023 by Camille Carlos
When it first opened I was offered a deal of $18 per month. A few months down the road I started getting charged $33 per month. I have tried canceling multiple times and next month around I get charged again. They have no one to talk to they ask you to cancel online
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August 2023 by Erica A
Your sale person with the big afro was very kind and polite the next time I come back I'm definitely buying a membership from him
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August 2023 by Miguel Angel
Went for the first time girl at kiosk was very nice and friendly but then a gentleman came and kinda destroyed my whole experience snatched $10 that I have found and don’t know what happened after that probably kept the money and then pulled up to the start of the car wash lady was on phone and giving bad directions and car came out very dirty
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August 2023 by Rosy Balderrama carrillo
I have never had my car dirty in any car wash, it was worse than when it arrived, there is no towel to clean it either, the service is terrible, the facilities are very nice but it is of no use
