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July 2023 by Maria Lopez
Absolutely love the customer service at this location. The manager and the girls that work at this location always go above and beyond!! If I could give them 1000000 stars I would :)
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January 2023 by LADI VEE
Alan @Tolleson store, was the best associate ever! He was friendly, knowledgeable, and most importantly very efficient! Thank you Alan for the best experience!!! 100⭐'s
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April 2022 by Helen Finch
I had a lots of problems with the customer service including 2 managers over the phone who couldn't figure anything out i spent hours on multiple phone calls, finally I just went into this location and Isaac figured it all out in less them three minutes literally! if your looking to buy a phone from cricket come into this location and speek with Issac i wish i would have just done that weeks ago.
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December 2021 by Màrthà Antonia Garcia
A surprise every time. Thank you Issac you saved me with your great knowledgeable help and awesome customer service. Thank you for the phone and cool advice. SOMEONE NEEDS TO GIVE THIS YOUNG MAN A GOOD RAISE OR PROMOTION. HINT HINT MGMT.
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August 2021 by Greta Reyna
Bonnie was very helpful and answered questions I had about finding a new plan and phone all the while keeping the conversation going and making me feel extremely welcomed into the store. She is an amazing employee and deserves a raise!!!!
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August 2021 by Granny Yoda
Bonnie was extremely helpful and pleasant to us. She answered and explained every question we had. We were very happy with her ability and work ethic.
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June 2021 by Chris R.
Worst customer service. My dad went in to get his new phone activated after the insurance sent him a one. Three people where working and fat woman working refused to help my dad said he needed to do it himself. My dad is an elderly person this is not easy for him. Clearly these people shouldn't even be working there if you can't provide customer service then don't work somewhere where you'd job IS customer service.
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June 2021 by Jonathan Ortiz
Flor makes it happen! Always satisfied with her customer service. We need more people like her! Very friendly and professional. Keep it up!
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May 2021 by 50nnY B
Nizhoni was super helpful, I was helped super fast and she was able to get me a good phone in my budget! She also had answers for all of my questions!Thank you!
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April 2021 by CATALINA RUIZ
Wonderful staff, specially Flor! She is absolutely amazing,Great customer service .! She was caring and Genuinely wanted to help. Flor helped me set up my phone and installed my screen protector.! Thank you
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April 2021 by Laura Sanchez
I came here about 2 weeks ago to pay my phone bill and the young lady told me her system was down.Tuesday morning I came in to add a line and she told me her system was down again! I have always came to this store and the manager is very nice however the young lady is very rude I was able to go to the store on 107th and Indian school and the young lady there seemed to have her system up and running and was able to help me. Won’t be going to this store anytime soon especially in the morning when it seems there system is never working
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March 2021 by Kimberly Olivas
Bonnie was real quick and explained everything in detail and was very patient with us. The girl who she was training is very polite.
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January 2021 by Carlos Vega
Briana was very kind and professional. She attended us and made feel welcome. She switched my data to my new phone. She provided us with excellent service. Definitely coming back to this cricket store because of Briana
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January 2021 by Juleesa Ortega
Thank you so much Bonnie for your wonderful customer service and assisting me with my bridge payment today, I never have issues here at cricket and I absolutely love the service and this specific location!
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December 2020 by Vee Vee
Flor is Very knowledgeable in all products and services. Always greets with a smile on her face and has a great attitude. Best customer service I’ve received!
