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December 2023 by Nicole G.
Talk about awesome customer service! Their competitor was my previous pharmacy. They failed so many ways. I walked in to this location not feeling well and very impatient. They were so kind, explained the process and took my info separately to keep an eye out for my prescription. They had it filled in no time flat! I couldn't be happier with my switch!
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June 2023 by Eric Rodriguez
Robert was extremely rude and hung up on me. He stated there was no manager to speak to.
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May 2023 by Nora V.
While I'm writing this I'm realizing that I am defiantly going to use my invisibility for good not evil This evening I visited the local CVS inside my local Frys to see if they had a med I wanted. I'd like to preface this by saying I prefer any other local pharmacy to this particular one. They are understaffed & have a horrible case of grumps. Dominica however didn't acknowledge me whine she finished helping the one customer they had. Instead walked past me & went to the computer to work on something (clearly I'm invisible). Ok she's busy. I get that. However before I could be helped she watched the pharmacist help another customer at pick up. Legit stopped staring at computer to watch the pick up. Another 8 minutes pass before they come back to help the now 3 customer in line. Not an acknowledgment of wait. Just a grump exterior. NOT A FAN
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January 2023 by Germaine Steverson-Flores
Poor customer service. Refill medication has to be ordered and was told they have it by the next day. When I called two days later they said they didn’t have the medication and I couldn’t even transfer the prescription to a different CVS. They did not even care or offer any solutions. They placed all the responsibility back on me to get a new prescriptions and when I asked how can I file a complaint I was told to call corporate, i had to ask for the number.
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January 2023 by Google user
Poor customer service. Refill medication has to be ordered and was told they have it by the next day. When I called two days later they said they didn’t have the medication and I couldn’t even transfer the prescription to a different CVS. They did not even care or offer any solutions. They placed all the responsibility back on me to get a new prescriptions and when I asked how can I file a complaint I was told to call corporate, i had to ask for the number.
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July 2022 by Karey Brown
Shame on CVS pharmacy! I have been getting my prescriptions filled here since this store was Target pharmacy and even when this location opened 17 years ago. Just found out today by the pharmacist that they don't need to notify customers/patients when unable to authorize or fulfill a 90 day supply. They will fill for 30 days and let you pay the more expensive price and send you on your merry way. In essence that sounds unethical and very political. It shouldn't surprise me i have worked around pharmaceutical companies for years and it's always about the greed and the money. Pharmacy make bonuses from these companies based on sales.
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May 2022 by Melissa J.
ANDREA is the most pleasant sweetest dedicated human being and she is so pleasant . Unfortunately the customers here are God awful and rude . Let's remember you get further with sugar than vinegar . I really feel sorry for these pharmacists they are overworked and deserve to have more assistance they have an overwhelming amount of orders and unfortunately it's beyond the pharmacy's control . I personally want to thank Andrea sweet self for helping me for days when I was attempting to get my daughters emergency seizure meds the insurance wouldn't cover the total boxes of nayzillym I needed but Andrea stayed on the phone with them on hold for hours and even missed her lunch break to get my daughters medicine. Honestly , it pissed me off to see the customer be so rude to her she is busting her a$$ to work hard for CVS I hope they appreciate her and give her a major raise because she is ALWAYS going ABOVE AND BEYOND FOR CUSTOMERS ! I love you Andrea stay sweet and pleasant don't let anyone take you out of your element your the best !
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April 2022 by desiree d.
Went by the hours listed on their website and was closed as of 7pm. Wasted trip here.