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November 2023 by AnaLisa Falvey
Came here for a quick shower and a drink on our way out of town. Security yelled at us because of an unmarked area that's supposedly for staff only... Doesn't say that anywhere, despite the fact there was 6 other cars with sleeping passengers in it. I just wanted a damn drink. But ya know if you don't want my business fine by me. So FYI just in case don't park here. Any area can randomly be "just" for employees but mmk or you'll be banned from buying items... Ehh overpriced anyways. Find a Pilots or Flying J instead.
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October 2023 by Jezze
This gas station ⛽⛽ and Pilot Gas Station on 99th Ave South of I-10, have reasonable prices compare to other gas stations ⛽ and are conveniently located to the I-10 fwy. These gas stations also have Fast Food Restaurants ??? establishments, which helps when on a hurry. They have so many gas pumps that you don't have to wait in line. They have plenty of front parking ?️ and they are open 24hrs. Because it's a Truck Stop as well, you do have to put up with the big rig traffic when coming out.
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October 2023 by Josh Rose
Very unpleasant experience with Armando. I was told to back into a bay for a mudflap replacement. I backed in far enough as to not be in other drivers’ way. He came outside yelling and told me I can’t be in there. I then went to help drivers back into parking spots as I was not only causing a bottleneck but also making it more difficult for others to park. While assisting one driver, he came outside again yelling for me to back in again. I told him he was being disrespectful and I couldn’t understand why he was speaking to me the way he was. It was evident he wasn’t familiar with the industry; yelling while next to an engine idling, and asking me to back into a spot that he just ten minutes ago said wasn’t acceptable. Funny enough, when asking to speak with his manager, I was told they were on vacation. I have had several repairs, dozens even, that have resulted in me just barely backing into a bay. Never a problem until putting up with the unprofessionalism of Armando.
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October 2023 by Tkia Williams
Ordered this morning from Carl's jr Food was Great . Ordered again around 8pm and my order was wrong my husband tried to tell the Mexican lady who took our order but she completely ignored him . She gave everyone they order in they hand and just put ours on the counter we were the only black people there . She also put his drink on the counter and didn't tell him that was his drink . If she hates non Mexicans or dislike her job then she should probably go home or find a better job she looks like she's not making enough to do her job properly.
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October 2023 by Sean Lancaster
Great place to stop for the night if you're a driver. James over on the truck side is the one to go to. He goes above and beyond to help! Always friendly service here and clean showers!
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October 2023 by ronald armstead
My situation was I have a Coach . I Highway Bus made by Volvo with a Volvo engine and systems..I needed.a battery installed..first the service staff was short and not helpful over the phone. They kind of made up for it later with mybdriver and that's what counts I guess. Anyway they didnt have tge proper battery for my unit so we had got go source one..The big issue I have is our tire went flat turning into the place and they dont stock tires for coaches and would not allow a tire service vendor to come on property to fix it. It seems to me that if they cant fix a problem they should allow someone who can to come do so. I don't know how much trouble it would be..I get it that truck stop shops dont like Coaches but sometimes you are the only thing out there..and we move people so time is of the essence.
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September 2023 by Kerome Nemes SR
Not a bad place to come. The only upset is that I have to wait always to get fuel here line is always always pack other than that decent store. Good customer service, nice and clean bathroom. Thank you guys and I will come again.
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August 2023 by Donna O
What a Mess! Come here several times a week to fuel my semi. Well today the fuel hose burst bathing my entire truck with diesel. I was upset cause I just washed my trk yesterday. Tammy the store mgr. was kind and understanding. Told her I just want my truck washed again can't drive like that anyway. She paid for the wash with the company credit card. No hassle. Tammy you rock! Thanks Loves!
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August 2023 by Jesusmysavior
The guy named Austin is the racist guy I have ever met in my entire life. He spoke to me like I’m some kind of trash when i asked him to check me in probably because I’m a foreigner and black. And, I think because he has muscle on his arm, he thinks he owns loves, and the entire universe and the galaxies. I’m not sure why they put him on management if he doesn’t know how to treat everyone the same. Rob is very professional and knows how to talk to customers. Rob should take Austin’s position…Austin I know you’re reading this, just so you know it’s 2023 not the 18’s.
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August 2023 by Lost Gurl
I give this loves only 3 stars because they stereotyped my husband and I after we paid for a shower... They told my husband they had an hour long in and out policy for showers which at that moment started my anxiety after traveling this long without a shower just to get one and be told we had 1 hour for 2 of us just blew my mind so we just got in there and started to shower and 15 mins In we had someone pounding on the door yelling we had 15 mins left.. this continued every 15 mins for the who 45 we could stand it!! The 3 stars are for the fact that they let us rest in the parking lot for a few hours before some guy came banging on my van window asking when we where gonna leave we had been there for hours which I would understand waking people up if the lot is full and they need the parking but there was literally 5 cars I could see near us out of 20 spot!! We don't have a fancy life, we don't leave trash or make noise so I don't understand why any of these things went down!! Do better on like a human level people!
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July 2023 by Andrew McMahon
I love my Love’s in Yuma. This one would benefit from some customer service training. I don’t expect clerks to kiss up and I don’t really care for the syrupy sweet, faux friendship I get at Wells Fargo. Still, polite acknowledgment might help when standing in a line of 4 to 6 customers. Being courteous is good.
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July 2023 by DJ Q.
Bad Service! In The Repair Shop !! I won't ever come here for service again.I was told 3-4 hour wait ended up being there for over 24 hours.I was told that I would get a phone call that I never got I had to wait till the next day to go back and check in.
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June 2023 by James Edward Williams
Hey everyone, I wanted to just let everyone know that loves on 83 ave and 10 west phoenix is a really good place, I've been down and out a few times the last few years and this is the ONLY truck stop that does not give you a hard time if you sleep overnight in your vehicle, the people that work there are great, they have no problem letting you use the microwave and getting ice water, Try that at flying J they are horrible over there, you park and within 5 minutes a security guard, that looks like he's trying to be a supercop with a bullet proof vest guns, knives, electric shocker and multiple handcuffs, comes over and tells you you have to leave, GOD FORBID you want to buy a soda or pizza forget it, stay away from there they are terrible, but loves is awesome!! They have always shown me kindness, and in return I'll pickup some trash while I'm there. Nothing ruins it for EVERYONE faster than people car camping and throwing all their trash on the ground when they have fifty trash cans all over, it's ignorant. Just my thoughts, if your traveling to phoenix and want to crash in your vehicle overnight or for a few nights without being harassed , go to loves in west phoenix, whoever is running that place is really doing a great job treating people with kindness, and with humanity, which isn't easy to find these days.
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June 2023 by Lanny Kaufman
By far the rudest cashiers I have ever witnessed. The two girls which I will say our girls because all they did was laugh not help any customers. A line of five of us truck drivers waiting while they look over pictures on their phones. we were definitely a bother to them. If I want to get treated like a second class person then I will go to pilot. That's where they should work because it's all self-checkout and they don't have to treat anybody like human beings
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June 2023 by ibra shabaneh
My truck had an air leak n I brought it in for service and they did take care of the air leak and surprisingly we only waited a lil bit close to 4 hours which is not bad for love service dept but the AC was working fine after i fixed it yesterday at another mechanic place and he charged me 230$ so here I come today at love and he fixed the leak but the fan stopped working and the thing is now I have to go find the part at frightliner n then go pay for the labor as well and all this time waisted for nothing cause the last mechanic who fixed it yesterday took him two hours n the AC WAS SUPER COLD and I’m on a schedule here. After I’ve paid I got the keys n then went to the truck found the air good but the AC no good n I went back he said after u drive for a lil bit it’ll work so I go around driving n I come back n I said it’s still not working so he sent another mechanic to lmk that I’m gonna need a new fan n also the air brushing thing under the driver seat took out the second air leak part n couldn’t get a replacement so now inside the truck there’s this really loud noise from this major air leak in here!.
