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January 2024 by Bret
Here's a list from what I seen from my 4 months of staying here.Pros:- Cheap Rent- Free Wifi (Con: It's public)- Utilities IncludedCons:- Tiny Kitchen- Tiny Living Space- No Mailboxes- Damaged/Faulty Laundromat- Damaged/Bumpy Parking Lots- Damaged/Dirty Apartment upon move-inMAJOR Cons:- Roach Infested- Damaged Building (Interior & Outer), holes, damaged signs, etc.- Filthy Complex (Garbage, Dog Poop/Urine, STRONG odor, filthy pools)- Very Unsafe- Dishonest Office Team- No SecuritySummary:Upon moving in, I wasn't given the apartment I signed up for, and most of the cabinets had water damage. And from checking here and there, it just seems like their office will allow anyone in, and mostly don't seem to bother with keeping the place up in shape and cleanliness.By that I mean, there's holes all over the outer building, not to mention some of the folks here, especially with their dogs, NEVER clean up after themselves, nor does the office do anything about it. There's practically dog poop and other junk scattered all over, it gotten so bad to the point where there's a strong odor going about, as well as some poor people having to put up signs on their doors to let people know not to have their pets poop/urinate on their doors. There's also been a roach problem, you could spring clean your unit multiple times over, plug up your drains, but they'll still find a way in, and the lack of cleanliness around the complex and some neighbors only attract more.Finally, it's been becoming a norm to hear gunshots nearby, police cars patrol about. Big police or drug busts happening about in the parking lot, so on. There's been a few times where I came across potential crooks peeping through all the windows to see if anyone's home, even going as far to trying to break in. There was two incidents where I had to scare off someone who tried to break in my studio dead at night while I was asleep.Overall, this place is just sketchy and gross all over, but considering the cheaper rent, it almost makes sense.Thankfully, the office is sort of beginning to make changes, they recently rolled out regulations towards leaving garbage and other junk out on the patios. As well as mentioning future plans to install mailboxes. I will say for my very first place of my own, I did appreciate them accepting my application right away, and the small space besides the kitchen. But as of now, unless you have no choice, I recommend you don't move here. If anything, it could hopefully improve, these apartments used to be suites.
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December 2023 by frank eaton
The maintenance man, LouisHe goes way above, and beyond!He cares about his job, and he cares about the property. he’s in tune, what’s the surroundings.I would definitely give. Louis five stars. The property is lucky to have him!!
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December 2023 by Deidra Gooden
I am extremely happy with the prompt responses from Residence at Tolleson. Leasing agent Sylvierose is wonderful and very good at her job. I moved in on November 30th. I submitted my service request, and the repairs were taken care of immediately. Also, the service guys were very kind and did their very best to make sure everything was completed to my satisfaction. Thank you Sylvierose for confirming that I made the right choice moving here.
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November 2023 by George Fajardo
Great place just got to find a place for BBQ and don't close swimming pool area to early for winter.....?
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November 2023 by Briza Garcia
If I could write a review without having to rate with a star I would. This place 0 stars, roach infested, criminals infested I know az overall has crime but this complex in general takes the lead. No cameras to show proof of incidents. They rent to anyone!! Take your money!!! Lie about when you rent to get more section 8 money. This I know because they tried putting an earlier date for my mother in law to collect. Unfortunately to them she was not on section 8. She was assaulted 3 weeks in could’ve been killed and yet to hear from management! I understand being able to afford a place to live don’t risk your life here.
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November 2023 by Chris Williams
The most disrespectful racist and incompetent group of ladies I've ever worked with. If you aren't Hispanic don't expect any returned phone calls, or any available units. Horrendous management
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October 2023 by EricB
Giving them one star for each year I've been here.??
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October 2023 by Sherry Sprau
We were in the process of getting everything ready to move in there when once our deposits were paid they completely stopped communicating with us
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September 2023 by Elyssium Marielle
Issa v¡be but matience Louis is very chill & nice but also a nosey person but I understand it is his job.
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September 2023 by Just_Yvonne
I went with my son to apply for a studio and he was told he didn’t make enough money so they said they would give him his admin fee back… after three weeks of not hearing from them we called and was told that he was approved but didn’t contact them in time to accept… how crazy does that sound! I think they just wanted to keep his money. They told him they was going to send a check and then turned around and said he forfeited. I wouldn’t recommend renting here because of dishonesty. I’m going to tell others about our experience. So sad, he was excited to be getting his first place and he’s only 19 years old. They took advantage of his lack of experience in my opinion. We reap what we sow!
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September 2023 by Krissey DePhillips
Management does not know how to manage at all. No customer service skills at all. Threatening only white residents that live there and apparently no one that is white is allowEd to have guests over. You will receive 10 day notice if family visits at all. But only if you are not Mexican. Worst manager I've ever come across!!!! Oh and the pool is so nasty it's mildew and green and stinks! Been that way for over 5 months ! It's now health hazard. Also they go into resident apartments while they are away on vacation and steal their belongings wit.. :
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August 2023 by Daniel Lawrence
Little bitty room and very overpriced it's not worth 500.00 a month much less 900.00
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July 2023 by EzCome EzGo
Thanks to the maintenance group, you took care of my AC when it went down, quick as you can, staying cool now
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July 2023 by Gregg Weiser
They came in and switched out my AC unit and now the new one works great thank you
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July 2023 by LittleBrandyLove xoxo
It's gotten much better. However, some of the front staff could be nicer.
