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February 2024 by Lorenzo Gonzalez
Great!!!
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February 2024 by Maritza Mercado
Okay selection. A bit messy but we had some good findsRude staff! cashiers are too busy flirting with each other to tend to customers ??♀️
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November 2023 by Moving Forward FCO
Clean nice staff.
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October 2023 by yvette quintanilla
Horrible experience! Cashier was rude and disrespectful.
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October 2023 by Leslie W
Always messy. Employees will let you stand in line for 30 minutes while there are 10 people in line with just 1 cashier trying to handle the chaos while everyone else stands around.
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August 2023 by Geoffrey Stephens
The store could use a facelift It looks a little bit dated
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May 2023 by frankiegarcia7777
Horrible service, very rude, and ladies in the checkout one of them was last Name Zayetcy pretty rude pricings on her ears colored hair learn how be more polite if you don't want work don't work also this girl I'm talking about had big line waiting was taking her time scanning items
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May 2023 by LANA
Not a great selection. Not enough workers.I just had a rude cashier. She was rude, then apologized for being tired and having allergies. She got an attitude about me paying for the items. I paid with my card,but it said wait for cashing, so I told her what it said, and she was like:"you have to wait for me to put away your items, you just have to wait", I was like ok, I'll wait. She didn't want to press the button for the payment to process, she wanted to put away the items first. Her attitude ?. Wow. I won't be shopping at Ross as much now.
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April 2023 by eno
I worked there and it’s good. Almost every bad review is people with entitlement issues. L Thank you
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April 2023 by Maria Huerta
They need more cashier's and clean some alot of clothes on the floor I do pick it up and hang it back up shoes were a miss....
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February 2023 by Rosie Palomino
Nice people work the evening shift is when I usually go.It's been a little light o. Merchandise lately.
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February 2023 by Angie B.
There was this girl with blue hair who showed so much hostility towards us. I was with my Spanish speaking mother who asked to see some glasses. She gets them out and slams stuff everywhere. I was like "okay" maybe she just has a heavy hand. But then she seemed to have a big attitude (as a person who works in customer service I get it the job may be stressful) but it is no way to treat someone who is shopping and is asking simple questions. Then my mother said this wasn't the first time she acted hostile towards her. So we complained to the manager and he was pretty nice! Though when we said to the girl her attitude wasn't very good she had an "okay and???" Behavior and my mom said "you always treat me this way" and she was like "I don't recognize you" and she was like "I do though" and she just clapped her hands sarcastically. And before then my mom was openly complaining and she was like "omg Hispanic people--" and also pretended she didn't know Spanish when talking with my mom. Racially motivated?? I don't know, but it seems super rude. 2 stars for the manager though and the girl that checked us out, they were cool!
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January 2023 by Leslie Carvajal
Went in for a return and the associate gave me nothing but attitude everytime I asked a question. She was the only person ringing people up while the manager was gossiping with the loss prevention ladies. Did not think about helping the super long line of people and she overheard the associate being rude to me very loudly in front of everyone. To clarify I was trying to figure out if somebody else did the returns and if I should just jump in the long line and wait like everyone else instead of the return line since it was just her. When I asked the first question, with an attitude she said she does the returns and turned around and continued to help someone else. I waited and she helped the next person. So i asked the second question but I assume she thought I was trying to rush her so she cut me off and very loudly told me I just got there and I need to wait. I can tell this is probably the norm at this location. AVOID THIS STORE! Also upon arriving Loss prevention looked me up and down and literally kept staring at me as I went straight to the return line for the return then proceeded to gossip and laugh. The whole vibe of the store comes off so toxic.AVOID!!
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January 2023 by Karla Lopez
Rude and unprofessional. Went in one evening to make a return and the lady at the return desk was checking out a customer, as I waited another cashier opened up and helped 2 customers with their purchases and the lady at the return desk helped another girl who got there after me and rudely said she would help me after her (I had started walking up since it was my turn clearly, I was there before everyone and they had already checked out 4 customers by then). They were both extremely rude and unprofessional in their work ethic, actions, and words. I see a lot of similar reviews. Management should definitely take a look into this.
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October 2022 by Rebecca Barnes
Ross is a great place to go. Great deals. Customers throw things on the ground and don't pick them up.