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February 2024 by carol stamps
This is one place where you cannot judge the place by its cover. Doesn't look like much however I have had two televisions that I needed the exact size therefore needed to have them repaired and not replaced. They repaired both perfectly and with a smile.
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December 2023 by Danie DK Barrows
Great guy that works on TV's and he's pretty reasonable on his prices. Very efficient and knowledgeable when it comes to repairing TV's
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January 2023 by Joey Hernandez
Thank you! I needed a power cable for my laptop soldered and they saved me from having to spend a hundred dollars to buy a new one. Very kind and professional. Would recommend to anyone.
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December 2022 by Fred Ybarra
Went looking for a set of legs or a stand for a tv we currently have. No luck. Ended up at Wal-Mart for our final destination because we refused to go online!
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November 2022 by Carol D.
Took my 60inch tv in and he never put it back together right, had to take it back and still left wires out and didn't want to honor his guarentee 190dollars later non working tv sits in my living room terrible customer service. I would never refer to any one.
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December 2021 by Tim Engholm
We took a 10 year old 3d tv in that had lost it's video. The gentleman was very helpful and troubleshot our tv promptly.Unfortunately, it was not able to be repaired but I recommend their service for their helpfulness, professionalism and honesty.Thank you.
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September 2021 by Lance Eugene
Sam is the best I have met in years , he is honest and does good quality work ...2 thumbs up?
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September 2021 by marco hernandez
They do not know what they are doing and they try to get more money out of you better of buying a new tv then going with them
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August 2021 by Sami Hamed
They fixed my TV is in a week and it works great! The price was reasonable and I highly recommend AAA to anyone who needs a TV replaced or repaired.
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March 2021 by Mike Menzie
I tried to call to request service and was told that my screen is cracked and that is unfixable - while i tried to tell the gentleman repeatedly that the screen is not broken and he insisted on interrupting me and talking over me so that i couldn't explain, and he refused to listen. All of this took place over the phone, without him ever looking at the television in question. I tried 4 times to explain that the *diffuser screen* behind the glass screen is what has a problem, and that it's a different part, and his response was just "what's that?"Lack of knowledge and lack of professionalism coupled with a disinterest in listening or understanding spoken language doesn't serve this business well.I believe i noticed a previous review stating that this gentleman is not interested in new business. I would tend to agree. His manner was rude and definitely didn't encourage patronizing his business.
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February 2021 by Brandon De Rollo
Drop tv off on November 27th. Been trying to get a hold of them since then, no response ,no call back and message box is full.They cashed our diagnosis check for $35. Worst of the worst going to take them to small claims court for the 75” Samsung. Drove there many time business is shut down. Horrible
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January 2021 by JOE COTTON
Would like to thank Sam and the crew excellent service excellent work thanks for your service
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March 2020 by Kevin Wilson
This was a great experience for me they fixed my TV in a timely manner and they where great at explaining everything I recommend you bring your TV in so that you can get the great friendly customer service that I got
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October 2019 by Charles B.
Very competent. Small initial fee to diagnose a TV problem, which is applied to the repair cost. My TV had no picture. It was diagnosed and repairs made and is now functioning fine. Diagnosis and repair took less time than expected. I will bring more work in when needed.
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August 2019 by John A.
I have a 14 year old Plasma 50". I love this set and always have. This is the 2nd time I've had it fixed in the last 5 years. The 2nd time I took it to Universal and so far, I'm glad I did. It's a heavy set, but I decided to take it in myself to save the $85.00 fee for pick up. I also picked it up myself. The guy that does the repairs, the owner, also help't me load and unload the tv. He had to order a board for the Samsung so it took a week before I could pick it up. He also found something wrong with the first module I had repaired somewhere else. So, for less than half I paid for the first repair, Universal fixed my tv right. The picture is better than it's been in years and the old picture before the repair was pretty good. I would suggest this shop for repairs.
