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January 2024 by Lightning Fire
Excellent, competent, courteous work. I highly recommend them.
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January 2024 by Karen P.
Kevin was absolutely spot on! Prompt, courteous and the price, reasonable. I had a window regulator replaced at $100 cheaper than the 3 other shops I called. Pick up service was an added bonus. Highly recommend this shop. Thanks Kevin.
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November 2023 by Joshua Pearl
I had a radiator problem with my truck and these guys had some good reviews compared to other places in the area. Keven the service Manager was friendly and helpful. They diagnosed my truck and even competed the work a day early. I would recommend this shop, and I will be going back to this shop.Service: General repairs & maintenance
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November 2023 by tom stone
Great place, excellent
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October 2023 by Brittainee B.
My daughter hit a tire remnant in the construction zone on I-10. Our insurance company said to take it to Caliber Collision after we had towed it elsewhere so we arranged to have it transferred at least an hour prior to closing. From the start, they did not appear to want our business as Meg said it has to arrive to the premises prior to 5:30 PM, and I had the tow truck picking up my car to move it .4 miles to get to Caliber Collision at 4:30 PM, because there is no drop box and could do nothing if it was to be stolen. Needless to say we had it there at 4:45 PM and we were not helped with the vehicle claim until 5:25 PM and we're there until 5:40 PM, so I hope Meg gets well soon. Needless to say as far as fixing the car. They ordered the wrong bumper for our car twice and finally got it right on the third time but had to paint it to match so that took an extra week in the process. When we did get our vehicle back we drove it home and parked it all weekend because they did not find the oil leak that caused the tow in the first place. On Monday we returned the rental car at the airport and began to head home when the shield that they had replaced dropped off the front of the car at 65 mph. Needless to say we pulled off the highway, called Caliber spoke to Corey who said he'd order a new part but for us to go to the closer location at Palo Verde to speak with Patrick so they could reattach it. He said he would text Patrick to let him know. Needless to say he did not do that; however, Patrick was amazing and fixed it by sliding it into place and adding the proper clips which were not on the vehicle if ever placed there originally. We were also told that they would call us in a few days when the new part arrived. A week later we called them and spoke to Jessica, our original service advisor, whom knew nothing about any of this and sent the part back to have to re order it AGAIN - sounds like the bumper all over again BECAUSE it has two parts needed for this vehicle and they had to order the other part YESTERDAY. So now we await arrival of the other part needed. Hopefully, they start communicating and try to figure out what the other person is doing so they get the satisfaction from the customer. In the meantime go elsewhere if you can or you will be in the same situation. The only positive thing I can say is it was only a month turnaround timeframe. AND an extra week due to the shield issue. They did also fix the alignment that was said to be fixed originally too.
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September 2023 by Georgianne Goralski
Excellent service!!!!!
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June 2023 by Jan K
Took them 2 days to diagnose that the compressor is no good. $231Than their quote for repair was$3900 and 20 hours of labour.I fix the car in different shop for $930 in three hours. I would not recommend this shop to anybody.Service: General repairs & maintenance
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June 2023 by Cassiedi Mckenzie
They went above and beyond to unravel and repair the absolute mess that sierra vista brakemasters made of my truck. F350 TURBO DIESEL. IT took over 3 weeks for AAA to repair and/or replace spliced wires, damaged and disconnected parts. If I had gone to AAA first, it would have cost 2500 max instead of 7200 to repair brakemasters mistakes. Eddie and Brian were very dedicated and professional. Thank you guys. P.s. don't go to break masters in Sierra Vista
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June 2023 by martha genesis
Excellent service, all the staff are friendly people and are very honest because they tell you if you car need the repair or not. I am very satisfied, I highly recommend them.Services: Vehicle safety inspection
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April 2023 by Bruce Hartman
My truck needed a new altinater. They got me in 5 days b4 anyone else. Kevin Hedly was great. Kevin kept me updated on what was going on...and it got done earlier then expected. Very pleased.Service: Auto engine diagnostic
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April 2023 by R C.
We go here for our oil changes. Nice and honest people to work with!! They are great!
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February 2023 by Rosetta Reeves
They were very transparent, clear, informative and professional. They did the job in the time frame they said it would be done. They explained "sugested" work that needs to be done. The price was responsible. Cheaper then the dealership. I will continue to bring my car here.
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December 2022 by Stu S.
Great team of mechanic crew. Breaking in the office. Very responsive and receptive to my needs. Found a huge error from my mechanic in California who left me with him. Tighten bolts on my front end replacement. They had it fixed and tightened up and I was on the road an hours. I am super appreciative!!
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November 2022 by Sophia Chatov
After two days' headache with AAA Road Service, never experienced in all the years' AAA membership (since 1966)in California, New York State and Massachusetts, finally cordial and fast help from AAA Tucson Marana Auto Repair Center!!!Services: Auto battery replacement
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September 2022 by John Suess
Excellent service at a great price. And the work was done in less time than I expected. Everyone was friendly and courteous, and specialized in the work I needed done. Thank you very much. Till next time.
