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November 2023 by Elyssa Waters
I love this bank I had this bank since I was in high school and now I’m almost in my 30’s ! Karla is my main girl ! She’s is amazing has such great customer service , she always help me . Company is very lucky for her ! Thank you academy bank for always being there .
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November 2023 by Tamara Teafoe
Always polite and great customer service
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October 2023 by Scotty NB
The bank employees have no idea what they are doing and the manager can't even read let alone help you with your account. You have better luck using any other bank then this one. And they make up rules as they go so they don't have to do extra work. And their hygiene or horrific.
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April 2023 by Fernando Gonzales
Great experience with Karla Miramontes. She was very helpful with my banking needs.
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April 2023 by Mr Fathead
Customer service is top-notch. Every teller is friendly, and it's worth going into Walmart.
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August 2022 by Ray Khajeh
I am very pleased with the level of customer service I receive from Karla Miramonte. Will recommend this bank to all my friends.
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July 2022 by Bruce A
This place is a joke. I was 10.00 past due on my credit card bill because I had log in issues. I called customer service, they couldn’t resolve it and there was no way they could process a payment for me. It took a week to figure it out and I’ve never been late for a payment. I contacted Tom in collections and he still hasn’t returned my call but my good credit was dinged 54 points because they were no help!! Go else where. Also, because my log in was fixed, I paid my account full balance and I’m going elsewhere! What a joke.
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May 2022 by T j
My mom opened an account with this bank 13 yrs ago when she moved to AZ and never had to do anything exciting with her account other than receiving her SS check. NOW that she needs her bank to do a simple monthly ACH transfer to pay her rent, Academy fines a way for it to be done days later than what was agreed upon. So for the 2nd month in a row her rent is late due to no fault of her own. I'm almost 100% sure if she owed Academy money they'd make sure that ACH payment was on time!!! Not to mention there's only 1 location left here in Tucson. I'll be switching her bank ASAP. I wouldn't waste my time with this bank. Find some where else to put your money.
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December 2021 by Kirsty Badilla
I have been with this bank for 10 years now and I have never had a problem. The branch location is absolutely amazing. Every interaction woth every person has been nothing less than positive! Crystal was so kind to work with in helping my mom open her account! Reggie has been nothing but friendly and personable every time I see him and Karla hands down is the best Bank Manager I have ever worked with! Keep it up yall!
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December 2021 by Ricque Stubenrauch
Very helpful and friendly staff. More than meets your needs. I would recommend this bank to anyone!! The teller who helped me was Crystal, and she was very helpful and friendly. Made my desicion more secure with choosing Acadamy Bank!
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November 2021 by Nick Napoleon
So much more then a bank. Treat me with consistent professionalism, respect, dignity, and friendliness no matter how fat or thin my account is, or how good or rough of a day is being had. Been more then 13 years of feeling like family not just an account number. Thank you Carla and Reggie for all your help through my good and rough times and for treating everyone with the respect and courtesy anyone could hope for. You are the best.
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November 2021 by Jose Olivarria
The staff here is always helpful. They answer any questions when asked. No matter when I go in they are always friendly and inviting. I appreciate all their hard work and effort everyday!
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November 2021 by Dulce Santana
Karla, Reggie, Crystal And Dulce Always Greet Me With A Good Attitude. Very Hard Working Team. Highly Recommend!
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November 2021 by Eddie Ruiz
Very good attitude and friendly I am very happy with them always very polite
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November 2021 by Ariel Ochoa
Very good service Staff is very friendly !