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November 2023 by Nick Bam
There was a little feminine man at the register that was too busy jiggling beans into his mouth to try and check me out. Employees can’t do simple things like click buttons so be weary when coming to this location.
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October 2023 by Michael B.
The staff was so warm, welcoming and helpful but in such a genuine way that even as jaded and cynical New Yorker, I told my partner we had to give a five-star review as soon as I left the store. Making sure to tell us that we didn't need to leave our animals in the car and they were highly anticipating to be brought in to say hi even by employees who were allergic. Special shoutout to Leslie who went out of her way to call an auto store to find out an answer then when finding out we could use any type of fluid for our car, telling us we can just get it here while still on the phone and catching herself doing so, cheekily saying, "well I guess I just lost you a sale. I'm sorry!" She even took it upon herself to give suggestions and history if the town when she realized we weren't from there.
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May 2023 by EJ
This is one of the best hardware stores I’ve been to. It’s always extremely well staffed with people who are knowledgeable, fun to talk to and willing to help. The prices are a high on certain things compared to home depot but it’s well worth it for better service and neighborhood feel! Support this place!!!
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February 2023 by Buzz Reed
Was ok no one asked if I needed help altho I passed a couple associates. ?
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February 2023 by Courtney Fey
I love this Ace! Everyone is nice and very helpful
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December 2022 by C B
Ace is the helpful place, unless you need to return something they don't stock (even if it's an Ace branded item!). Then you're expected to return it to the original store, no matter how far, or find another one who stocks it. This is supposed to be a benefit of a franchise - a uniform experience. But no, they are all "individually owned and operated franchises" (as are all franchises, as anyone having taken one business class can tell you) and will heavily lean of this false premise to deny your return. Be smart, go to a store that has uniform and sensible policies across all locations like Home Depot or Lowe's rather than be expected to know the ridiculous rules they set up at each store without telling you until after the fact.
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October 2022 by Alexander Klein
The friendliest and most helpful hardware store I’ve ever been to. Will use them again going forward.
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October 2022 by Earl B
Great place for basic household repair needs.
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October 2022 by Muffy M.
I have always had a positive experience with the friendly, welcoming, and helpful women who work at this location, which has made it easy to overlook the same male employee who each time has been unnecessarily rude towards me, despite his capacity for charm and enthusiasm which seems to only be directed towards other men in the check out line. During my last visit, none of the women were working and so my interactions were limited to this guy and another who incorrectly completed my paint order and seemed annoyed when I kindly asked for it to be fixed. Unfortunately this isn't an irregular experience for women in traditionally "male" environments, nor is it the end of the world, but as someone who is currently making multiple trips to Ace several times a week, I will be avoiding this location in the future.
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July 2022 by Anna
I came to get a hose here with my baby today and the customer service staff and cashier were so welcoming and kind. Complemented me and helped me because they saw I was carrying my baby. I highly recommend this ace. I wish I knew the staffs name that assisted me but you guys are awesome!!
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May 2022 by Drew K.
This is a fantastic little Ace store! You recently moved and I've been in countless times and I have found someone to help me each time. They typically walk me down to the aisle and show me what I am looking for and explain it to me as a layman which is important as I am a layman. I've had great experience with this location and we definitely will be back in the future.
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May 2022 by Drew P.
This is a fantastic little Ace store! You recently moved and I've been in countless times and I have found someone to help me each time. They typically walk me down to the aisle and show me what I am looking for and explain it to me as a layman which is important as I am a layman. I've had great experience with this location and we definitely will be back in the future.
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February 2022 by Patricia Weigand
Lots and lots of items!! Helpful staff.I love the vintage sign outside.
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February 2022 by Gary H.
The best customer service it town!!! Alway friendly and always have an answer!!! Thank you to the entire staff.
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February 2022 by JAYPEAZY EL JEFE (Pee*blo)
Rude employee accused me of stealing he's lucky I didn't knock some sense in him so
