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January 2024 by Terence Borg
Great selection. Very helpful staff.
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January 2024 by Benjamin Blistein
Michael in the hardware department has always been super helpful in the myriad of projects I bring to him asking help... He's like a wizard.... Not just of hardware but locks and keys too and always gets my screens extra tight and right!... I've been driving across town to come to this location for over 5 years no mater where I've lived, not just to see my friend Mike D. But because he completes work faster and helps me with projects in a manner above and beyond the service and expertise that I've received at other Ace stores across Tucson.... HE'S NAMES MIKE D. AND HE GETS my RESPECT!!!Edit:Mikey still rocks....
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January 2024 by VALERIE HANNAH
Everyone was very helpful. And ready to help. I like it. ☺️ They're still very helpful.
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November 2023 by KallmeKILO
I can't say anything too negative.Hey . .These guys let me walk out of the store carrying bolt-cutters and a pick axe.I like it!Don't ask; Don't tell.
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November 2023 by Abe Turkin
I found everything I needed looked around for a while but a tape measure and a roll of blue tape. The cashier helped me use my card to pay for it because the tap on my card wasn't working properly. She was very nice
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September 2023 by Sander Zwart
Been going there for 28 years. Seen general decline for last several years. Some staff still good. Brought item to be sharpened (dog hair clipper), the back part of it was lost. Stated I never dropped that part of. Which is impossible as they had made me disassemble the unit in front of them. I asked for the supervisor who also stated I never dropped it of (why did he then look in all the bins). Bought a new unit online myself. It was only $15, but it is the service that annoys me. I came bake later as I had forgotten something. The guy who 'helped me' moved away from me when I asked for where to find my item - very un-ace like. Next week I pick up something that was sharpened, supervisor ignores me at the counter for several minutes. Wrote a complained online. Got a bot reaction. Complained again, I was told the supervisor at the local store would contact me. It is 2 weeks later. It is clear they don't want my business. I have no problem but am sad I will take it elsewhere
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September 2023 by Mark Hay
Always well stocked and staffed by the most enthusiastic and knowledgeable staff on planet earth.I'd highly recommend this establishment.Things are pricey but your in and out in a flash, so what's your time worth?
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September 2023 by Joe Mc
Nice to have a hardware store in the neighborhood. They have a good selection of everything. Staff was very friendly and helpful.
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August 2023 by Dean Rott
Store employees were very helpful. Courteous and friendly.
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August 2023 by JZ M.
Ace always has the answer - just an old fashioned hardware store in your neighborhood! This location particularly, Swan & Sunrise, is always seemingly stocked with everything but the best part is the staff, knowledgeable & extremely helpful. Easy parking and great support for any project no matter how small.
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July 2023 by jp pet
I went to this store (Sunrise/Swan) yesterday during an emergency blackout here in Tucson AZ. I was without electricity for 3 days in 110 degree heat. My laptop and phone batteries stopped working. Being this store had electricity, I walked in and ask cashier if I could use a power outlet to charge devices. Was told NO go next door to McDonnell's. Shopped there for 15 years. Never again.
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July 2023 by John P.
Emergency power outage Tucson AZ foothills Sunrise and Swan ACE but they had power. 2 days at home no power 110 degrees. Walk in with dead battery laptop and phone and asked to plug in to outlet. Cashiers said NO go next door to McDonnell s. Then another cashier said will call manager. 5 minutes later still no manager. Been shopping at this ACE 15 years. Never again.
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July 2023 by Justin Samsoon
This location has pretty much everything that you would expect from a neighborhood hardware store. Along with a lot more and a good variety of products
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June 2023 by Kevin Salerno
store is clean helpers not very helpful or knowledgeable not the helpful hardware place
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June 2023 by Brandon C.
Looked on internet for propane refill, their website for the 4571 sunrise tucson location said refill or exchange - check out desk is just inside door so walked through door with empty tanks to ask process and was immediately told to get out with the cans and return. Was told they dont do refills - I showed the internet description and the clerk just laughed and said it was wrong. The clerk's attitude throughout bothered me more than the false description.
