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March 2024 by Steve Johnson
Took my bike in for new tubes with flat repair sealant. The person that helped me was sincere but didn't seem to listen to my needs for change of valve stem type, telling me it was going to happen - but then I ended up afterwards with the same valve stem type. The quoted pricing for the parts was not accurate, but appreciated they gave me a few little extra freebie valve stem parts.I tried to ask the shop to look over the inside of the tires as they were quite used. But it was hard to get their attention given animated conversations back and forth amongst themselves about bands. Result was a was lack of communication, And I didn't leave with any confidence if the special tubes were going to be sufficient (and I ended up getting a flat a week later).We also looked at bike racks for an RV trailer. The one in stock Ajo Bike recommended turned out later (upon looking on the manufacturer website), to not be RV rated. I'm glad we didn't purchase it.Next time I'll go to the local recreational outdoor gear membership store because it just seems like their shop is more organized with better customer service.
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March 2024 by Lauren Kring
Nick at Ajo Bikes was so awesome when I called to ask him for his help. We raised money for a teacher at our local school to get a new bike after his was stolen out of the back of his truck. Not only did Nick help answer questions he offered to help out in getting our awesome teacher the perfect bike to fit him. Ajo Bikes went above and beyond for our Tucson community and we are so very thankful!!!!
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March 2024 by T M
We had a terrific experience when we came into the shop. Kris answered our questions and was not pushy at all. Great customer service! Ajo (and Kris) will be our bike shop now, even if we have to travel from NM. We won’t go anywhere else!
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February 2024 by ronald eggers
Just purchased my first E-bike here it took roughly two days. Day one went in and test drove different bikes, was given a lot of information on different models and even went to other shops as well. None of the other shop had a person name Noc. Nic is the manager here and made my first experience memorable. Today I went and had bike fitted to how I sit on bike to handle bars adjustments. How to charge as needed, discussed when to have service done. Maintaining of my bike at home all inclusive in price. I am looking forward too riding . Nic did a outstanding job here, they even give Veteran's discount as well I for one support businesses that support Veteran's!
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February 2024 by Mark Oda
I’ve always had a positive experience both with my purchase and for my service work. They’ve always been quick to fit me in for service work. They have a great selection of trikes.
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February 2024 by Randie Frederick
Great find on our stop through Tucson. Replaced hydraulic brakes on our bikes, way better than the old ones. Very professional staff who wanted to make sure things were done right. Highly recommend.
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February 2024 by Dan E
The guys at Ajo are very knowledgeable and friendly. They take their time to understand what you're looking for and need and make excellent recommendations. Purchasing our bikes from them was effortless and pleasant. Will definitely purchase future bikes from them.
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February 2024 by John Fogle
The staff at Ajo Bikes are very friendly, professional, and knowledgeable. The prices are low and they do an excellent job on repairs and services.
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February 2024 by Kwau A. Kuntu Jr.
Good service that’s all I can say five stars not enough!!!!
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February 2024 by Reyna Gonzalez
The workers are professionals and knowledgeable.
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February 2024 by Edmond Chapple
Been going to Ajo bikes for 45years
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February 2024 by John sarmiento
Helpful and friendly enjoy going there ?thanks
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February 2024 by José Trevizo
Awesome service and great quality products!!!
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February 2024 by Unhinged AZ
Nick and his team were outstanding. Brought my son in for a new race bike and they made sure to get us exactly what we needed and ensure a proper fit for him. Will definitely be purchasing another race bike from them for my daughter.
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February 2024 by Mike Cortez
Staff very friendly and professionalGreat service overall
