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January 2024 by Stephanie Rojas
I've already purchased a Bed & a Sofa Set at this location, it was really hard to choose because they have such a wide variety but I'm so Happy with the choices I've made. The Sales person, I believe his name is Richard was very Helpful & guided me with making a great selection without pressuring me to make a sale. The Delivery Driver, Marino, he was very careful with my items and showed a lot of patience while trying to get my furniture in my home. I am definitely going to purchase more items for my home from this place... Thank You!
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January 2024 by Evelyn Soto Lopez
I’m a Realtor, I walked into this store planning just to see what they had as far as furniture I could purchase and use as “staging” furniture for the vacant homes I have the opportunity to sell and I was immediately greeted by a gentleman. “He said how may I help you?” He showed me everything I was interested in and even gave me better ideas on what would look nice ! I had to ask his name because he was above and beyond helpful!! I’m going back once I’m ready and definitely recommending this store to all my clients who are buying homes and telling them Marcos will definitely take care of helping them!I give them above 5 stars with that type of customer service!
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December 2023 by Keith Roberts
Came here to purchase a sectional couch we saw online. Met Marco, our salesperson. Even though he was working by himself, he took great care of us and we made the purchase. Delivery was scheduled for 2 days later. On delivery day, Eugene and Marino showed up with our new couch. Alas, it was too big to fit through any of our doors. Back it went. We went back the next Saturday and Marco was very accomodating. We found our new couch and it was delivered the next day. Great job by the staff here, and we love our new couch. ?job by owenbe a new one with no issues at all. Marco was very accommodating and got us
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November 2023 by Kaya Jus Kaya
I recently moved to Arizona from Colorado and I was acting on Instagram and seen a young lady that purchased bedroom furniture for a steal so I looked to see how far away they were, let me tell you I drove an hour and 20 minutes to get there. I promise I wasn’t disappointed! Eugene was so helpful he was able to answer every question I had and I purchased 2 area rugs that are absolutely excellent quality. I wasn’t even looking for furniture but I’m going back later this week to replace my entire living area. HIGHLY RECOMMENDED
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November 2023 by Barbara Williams
My hubby and I just had a great experience purchasing a mattress from Eugene. Eugene knew our mattress forwards and back and was super helpful!! If you any bedding supplies look up Eugene at American Freight! He's the best!!
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November 2023 by Dinah Mukagaju
Marcos, Eugene, Richard helped me through my financing sistuations. It took longer to get through but they kept trying to help me out anyway . Great communication, very helpful and super patience. I recommend this store for your furniture. Cheap and great customers services
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November 2023 by brittany dokes
Marco at American Freight Furniture and Mattress, appliance Tucson location was incredibly welcoming and helpful. I would definitely come back, and also recommend all my family and friends to buy furniture from here! the deals are amazing as well as the customer service. Thanks Marco for all your guidance and help as a first time buyer at American Freight
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November 2023 by Cecilia Federico
I met a young man named Marcos, and he was excellent explaining what was available and on sale items to fit my needs. When i explained to him, i was limited on space and asked if he could measure the appliances he did not hesitate. That's what customer service is all about. Thank you!
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September 2023 by Loki Okami
Eugene & Marco helped me find a couch that fit my living room size, comfort level, and color scheme. Explained protection plans and delivery options. Easily found the perfect couch.EDIT(after delivery): Marino (sp?) was amazing, got my couch delivered when they said it'd be. Had a difficult entrance way for the sectional to get through. Was extremely patient and worked with me to get around the railing.
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September 2023 by Jeniffer Rose
These folks are AMAZING. Easy fast finance available best part is they weren't vultures they made us feel comfortable. Thanks for being a literal comfort zone guy's we will sleep well on our new bed.
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September 2023 by James Collins
My experience was amazing. Richard and Marcos were extremely friendly and helpful in getting a new appliance for my home. Can't thank them enough!!
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September 2023 by Melissa Gallagher
After having our couches for a year I can honestly say I wish we never bought them. Granted they were not very expensive, but it shows in the poor construction. They look like we’ve had them for a decade- the cushions are saggy and shapeless, the back cushions are just covers filled with stuffing no actual shaped cushion… the material under the cushions and along the bottom of the sofas is so cheap it tore the day we got them so we just have a giant hole underneath the cushion.I did add an extra star to this review because the store staff was very helpful and pleasant, I just wish the quality of the furniture matched. Would rather have a futon at this point.
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September 2023 by Nimo Omar
I came in the store. Marcos helped me out!!! He was amazing!!! I will be back and will tell all my friends how great my experience was. Eugene helped us load everything into our truck!!! The 2 of them deserve 10 stars!!!! We will be back!!!!!
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September 2023 by Kendra Trapp-Black
I am new to Tucson and this store came highly recommended. I knew the items I needed, but flip-flopped quite a bit on the style I wanted when I got there. Brandon was a trooper and ran to the back to check inventory multiple times for me. I finally settled on something and Eugene and Richard knocked the delivery out of the park. I live on the third floor with no elevator and they brought up all my pieces without complaint. The only negative I would give is that I was not told that the packaging would be stapled directly to my pieces. That was a bit tricky to manage. Thank you everyone from American Freight.
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August 2023 by Jazmine Morales
I was helped by Marcos and he was very professional and knowledgeable. He was very patient with me as well, I did not feel rushed. I felt very welcomed by him. I would recommend coming here. Thank you Marcos for being great 10/10
