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February 2024 by Alejandro Mejia
Cool place friendly knowledgeable staff
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February 2024 by Betsy Ajeman
Great place to get friendly, professional service. They communicated well, kept me informed, and offered a great price for the excellent service. This is where we originally purchased our saw, and where we always get it serviced.
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February 2024 by Bryce Reichardt
Wow, am I glad I found this place! They beat the other Stihl repair shops hands down.
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February 2024 by Kent McRae
Very competent, easy to work with, and they don’t feel the urge to constantly upsale.
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January 2024 by Sally R.
American Outdoor has fantastic customer service and value. Some of the other Stihl repair shops have been just plain rude, like they don't care if you come in or not. I'll never go back to any of them. American Outdoor has the the great customer service you seldom find anymore.
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January 2024 by Mystic
I have nothing but good to say always have been treated promptly and fair .. recently I had a 80V chainsaw in for repair from Greenworks plain and simple Marie got me a new replacement saw with no hassle thank you thank you Happy holiday’s be there soon for a pole saw
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January 2024 by adrian ortiz
I went in for an estimate, more like ready to pay for my machine to be fixed, but I was told they did not have any time until after January almost 3 weeks out, just to tell me what’s wrong with it. I can understand that, but then I was told to go to another shop, and maybe they would have less waiting time. I get that his type of business does not take pride in customer service, but they should really hire some more help if they are truly that busy and if business is that great, they should have more than one or two guys working. Even when I take my machine for a simple oil change it takes these guys 2 weeks to do it . Never going back again, they really ruined my day.
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January 2024 by Les Wallach
The place to go for Stihl and friendly advice
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December 2023 by Cathy Davis
They are great to fix our chainsaw:)
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November 2023 by F & J Cummings
So helpful very friendly, just felt at home there.also very reasonable.
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September 2023 by Glen Sampson
These folks took the time and helped me find the small parts I needed to keep on mowing. That has kept me coming back to them. Thanks Again for that Sweet Stihl Chainsaw! I'll be in for that 311... :) ?
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September 2023 by J-Man Wilson
They are seasonally very busy, they are upfront about how long it will take to get an estimate. They charge a fair rate and I've taken several generators to them for repairs.
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September 2023 by Earl Ware
A great place to get your tools fixed, a good fair price, nice people
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July 2023 by Brenda Parnell
Really disappointed. went to pick up my lawn mower only to find that they had left it outside in the heat and the sun causing the decal's paint job and operation of the mower not function correctly. Furthermore they left the battery in it which now the battery only charges to 50% whereas when it was brought in it worked at a 100% period. Wish they would have taken better care of my lawnmower.
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April 2023 by Kenny Rogers
Took my chainsaw because it was hard to start. They adjusted the carb and changed the air filter and it only cost me $5.00. I will be a repeat customer here for years.
