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November 2023 by Larissa Rodriguez
Antonio also known as J helped me activate my device in store today. He was very patient and kind, great customer service. Thank you for making the process so easy and enjoyable!
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October 2023 by Subnoize Solider
Me and my girlfriend went here. They were able to help with what she needed. And we were in and out in there in about 20 minutes.
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August 2023 by Regional SkyGirl
I stopped by the store and Chuck and Jimmy were both attentive and knowledgeable. I appreciated the customer service that was provided, and I will return to this store. #TheBest
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July 2023 by Nicole M Riesgo
Our family arrived at this store today with a fair share of questions, agitation, and confusion in reference to issues with the billing of our account and we left with a huge appreciation for the dedication to service and the politeness and knowledge of the employees at this location! All of the employees were fast to greet us and offer assistance when we entered the store, and Irvine sat down with us to provide direct assistance.Irvine was patient and listened intently while we tried to explain the issues we were having with our billing and our plan. He was easily able to pull up our information and offer trouble-shooting solutions. He called in to AT&T directly on our behalf and spoke to multiple departments and agents trying to resolve our issues to our satisfaction. Irvine spent over 3 hours on resolving our issues, and through the entire time he was affable, polite, friendly, and re-assuring. He spoke with professionalism to both us in the store and the AT&T representatives on the phone. When he was told "not possible/not easy to fix" he remained determined to help us and navigated the issues with us until we found a solution. Dedication to customer service is a rare commodity at times, but apparently not at this AT&T store when Irvine is working. Even while we were on hold for the main issue, he remained pleasant, and answered unrelated questions on phone upgrades and areas of service.Chuck also stepped in to provide assistance to Irvine, it was clear he's experienced and knowledgeable about AT&T and it's services, and he is friendly and quick with solving issues and providing top-tier service. Both of them were dedicated to resolving the problem, they were advocates for their customers and did so while being professional, pleasant, and efficient.Irvine and Chuck made sure that our issue was resolved to their best of their abilities - they made sure to take notes in the system to avoid any future questions, and asked the AT&T employees they worked with to do the same, so that our account would remain updated with current information. Chuck advocated for AT&T to recognize loyal customers, and helped to further resolve the issue.We really cannot thank Irvine and Chuck enough for their patience, their diligence, their expertise, and their friendly professionalism. They spent literal hours advocating for our issues, and helped to resolve them as much as possible, we highly recommend using this AT&T branch when possible for top-tier employees and service!
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May 2023 by Condexxed Gaming
Had a great experience in the atnt store and representatives were able to help and resolve with all the questions and concerns I had!!!!
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May 2023 by David Galvan
Michael helped me so much. Good service
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May 2023 by Maria Barron
Luis Torres was very helpful and set up my phone fast and easy
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April 2023 by Patrick Varni
Great team at this location. Everytime I come in, they take care of me in a professional manner, handle my reason for coming, and make the experience enjoyable.
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April 2023 by P V
Great team at this location. Everytime I come in, they take care of me in a professional manner, handle my reason for coming, and make the experience enjoyable.
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March 2023 by vianney fimbres
Good service. Chuck helped me out with my phone the other day. Thanks chuck ?
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December 2022 by Arianna Encinas
J (Antonio) was extremely helpful and polite during my visit today. He answered all of my questions and was extremely knowledgeable about the differences between each phone -which helped me decide which one was a better fit for me. I was happy with the products he helped me pick out, and with the prices he set me up with. It seemed like he really cared and said it was his goal to get me the best phones for the best prices, which is hard to come across these days. I’m going to request him every time I come because his service was so great. ?? If I could do 10 stars I would.
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December 2022 by Hector Diaz
He was very spunky great personality very nice to work with thank you!
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October 2022 by Matheu Valenzuela
irvin and danny went above and beyond and made me feel extremely comportable
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August 2022 by Angel Ayon
Chuck was so cool he helped us so much I will always come back to the store and talk to Chuck thank you
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July 2022 by Jay Vanderwood
Angelina help us out today and did a great job taking care of us and ensuring our upgrade was sorted quickly. Thanks!
