-
January 2024 by Irma Andrus
Christopher and Ricardo did an excellent job and are extremely helpful! Definitely recommend coming with them! Thank you so much!!! Got a new phone in maybe less than an hour !
-
January 2024 by Jennifer Motzkin
Ricardo and Chis were amazing. They got me up and running again and can't thank them enough! Amazing service!
-
January 2024 by Lucas Simms
I got a phone from a relative that they told me I would be able to get activated through AT and T I was helped by Hunter he apparently signed me up for a business account which has made me unable to unlock my device and leave AT and T the service is sub par and the fact they’re doing shady practices like this is terrible they’re overpriced and they’re customer service is terrible
-
November 2023 by Logan Tetrick
Went in today with a grave need for new phone service, and walked out pleasantly surprised. All the staff seemed very friendly and compassionate people, and the woman who assisted me was in particular. If you’re working with Lou, you can expect a straightforward experience that respects your time and is delivered with a human touch. Customer service in the cell service industry isn’t dead after all.
-
November 2023 by Kay Michelle
Wish I could give this store 0/5 manager was not helpful, lost my phone number and tried to con me into paying far too much for a phone. AT&T says they work with military members, but when a family member goes in for help when that service is deployed they just try to take advantage. DO NOT DO BUISNESS WITH THEM.
-
September 2023 by Rochelle Rocha
This review is for Damen I had trouble with my daughters phone I had went to the Apple store waited there for 2 1/2 hours just for them not to do anything I also did everything online. I went to the AT&T store and damen had unlocked and fix my daughters phone within 10 minutes.! Awesome customer service!!!
-
August 2023 by Melissa Ray
Amber and Cecil were the most helpful att&t customer service crew I’ve ever met, and I’ve been in so many. They’re a great team. Super quick at their job, we’re very supportive in finding the right phone for me with the right service. Very great in articulating everything I needed to know. Even the second time I arrived they remembered me and helped me out from the last time I was in store which was almost a month ago. They dedicated their time making it easier for me to come in with questions. I really appreciate them.
-
July 2023 by Charlene Chacon
Thank goodness we came to this store! The one on Cortero was a nightmare, teliing us everything they told us is right (Alex). We live out of town and travelef 3 times before we came to Cecil and Amber. They saved our sanity and our gas money! Do come to see Amber and Cecil, DO NOT go to the one on Cortero! Thank you Cecil and Amber!
-
July 2023 by Paula Finkle
Kelsie,is Super sweet and went above and beyond, I called as a new customer and had ordered online and had issuesShe took care of everything for me,I have my phones in hand,IM A SUPER HAPPY CUSTOMER..I went into the store,it was clean and the vibe was amazing,great team workThanks AT&T for the best employees ever....Paula Finkle
-
June 2023 by Rey Escajeda
When I needed to get new cellular plan for my private business I was recommended to give AT&T a try because they are so business friendly. I was also recommended to go to this particular store and I can see why.The exemplary level of customer service from the employees and the manager was refreshing. They actively listened to my business’s needs and they accommodated these needs to my complete satisfaction.This is a very well run store that is customer experience and satisfaction focused going above and beyond to make sure every detail is well explained and expertly executed. It is readily evident this starts with effective leadership by example and from the front. Cecil the manager leads his team well. Amber on my initial visit was very helpful and patient as I asked a myriad of questions. Cecil as well listened in and helped us find the best deal for my business needs.When I returned today Hunter was just as helpful and very efficient. I was in and out within 15 minutes. This is a team that understands that time is valuable and are very well equipped to solve any dilemma that might arise with a new account.Highly recommended
-
June 2023 by Katy Flor
Amazing customer service at this store!! Hunter helped me with getting a new phone after I broke mine and didn’t have the insurance. He found a more cost effective option for me than paying off my broken phone and getting a new one. This visit to the AT&T store was the fastest I’ve ever gotten out of a phone store in my life AND I got a new phone. Hunter deserves a raise!
-
May 2023 by Vanessa
Great experience! We had to drop off our trade and get me on my husbands phone plan today. The workers were super helpful and the location is convenient!
-
May 2023 by Pamela Tanke
IT WAS A NICE STORE..THE WOMAN IN THERE TOOK CARE OF ME IMMEDIATELY I WAS DONE IN 10 MIN. AND VERY FRIENDLY AND KNOWLEDGEABLE..
-
April 2023 by Lupe Frias
Service was good, but computers were down for the whole time I waited 2 almost 3 hrs.
-
April 2023 by R AB
I did not have to wait to be served. I purchased an I 14 Pro Max. The guy was very helpful explaining everything & transferring the data to my new phone. He told us to go eat while the phone downloaded. The minute we arrived he went to the back & brought my phone.The employees were cordial & the atmosphere was joyful.
