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January 2024 by Charlie Stewart
Went to store for upgrade. Hector made it such an easy process. Great customer service great environment very professional and attentive. All my needs were met. Will be sending friends and family. Thank you!
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January 2024 by Sergio Ramirez
Very good service thanks to jhony and Edgar
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January 2024 by Sora Ortiz
He was very helpful and was able to do a lot!
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January 2024 by Mikaylah Doty
Hector was amazing
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December 2023 by Ulius Aycock
Hector was great, I'm just really surprised. I think hes a professional and I would come back for him again.
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December 2023 by Alejandra Linares
Lucy was great and alot of help she helped me get into my email which i needed to do and she was very knowledgeable and friendly assistant manager karina was great too i love going into this at&t store always quick and friendly employees ❤️
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December 2023 by Bridgid Persephone NewmanHenson
The staff will go the extra mile to make sure that you leave a satisfied customer!
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November 2023 by Deborah Koster
Karin at the Irvington store was very pleasant and helpful setting up my new Samsung phone. Thank you so much the great help. ?
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November 2023 by Gary Koster
Karina, at the Irvington store in Tucson gave us excellent service and suggestions about our new phones. Would highly recommend her.
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October 2023 by Cindy Dahlberg
Hector was great, efficient, and knowledgeable about my old phone and provided a good deal for transferring services and upgrading my technology.
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September 2023 by andrea camacho
Johnny was really helpful in everything answered all our questions and really nice thankyou
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September 2023 by Liz Greenberg
I had very complex needs (3 accounts and death of acct holder) I was in the store for over 90 minutes. Agustin, my rep was awesome, calm, knowledgeable, and extremely patient and helpful. Thank-you so much.
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September 2023 by Donna Keeler
There is a know-it-all young man that works here and has given me bad info on two separate occasions. First he told me that there is no 5G service in Tucson, not true. On another visit to the store he told me that in order to have a business account I had to have 5 lines and that the wifi Hotspot was not unlimited. These are both not true statements.
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September 2023 by Chris Bargmann
I had a complex situation and Lucy was able to resolve it without drama or extensive time. I had previously visited 3 other stores and had an hour long phone conversation with the AT&T help line with no resolution. I felt that Lucy was pleasant, competent and not pushy, which I really appreciated. She informed me of all the possible upgrades and discounts but did not make me feel pressured like can sometimes happen. The manager was busy helping other customers yet he found time to check on me while I waited. The store was rather busy but it never felt chaotic or stressful. Bottom line, I will be back to this store, specifically, for any of my future customer service needs.
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September 2023 by Antonio Reyes
Luis provided excellent service by informing us and answering questions very professionally. His customer service is exceptional! ?
