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January 2024 by Jacqueline Wade
Baker’s has an excellent selection of quality furniture, better than we’ve been able to find anywhere else in town and we’ve been looking for quite some time. Paul, our salesman, was extremely helpful and friendly. The two men who delivered our couch, Javier and Logan, were also extremely personable and communicated wonderfully. We will definitely return in the future.
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December 2023 by Sherri Mayhew
Baker's is a great company. However, we bought a custom Omni reclining sofa and have had nothing but problems with it sadly. Several issues during 3 year warranty. It's garbage unfortunately.
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October 2023 by Jessica Holmes
They have beautiful furniture and a very helpful and kind staff.
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September 2023 by Eric Brown
BAKER'S HOME FURNISHINGS .BEST WESTERN FURNISHINGS IN TUCSON. ALSO BAKER'S WILL MAKE CUSTOM PISCES LIKE COFFEE TABLES OR LEATHERS FOR COUCHES & MORE. BAKER'S IS A 5 STAR ?.
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August 2023 by Kurt P.
Great place for quality furniture and good customer service. I found a leather sofa after trekking all over Tucson. It was delivered in less than a week.
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May 2023 by Mo Kuehne
Greatly appreciate the care given me regarding "tweaking" the stability of a chair I purchased a while back.I have also enjoyed a lamp I got at Bakers
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May 2023 by mark olguin
This place is fantastic for all your home decor! Brian and staff are very polite, down to earth and are consummate professional people.
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February 2023 by Ed G.
Paul Attjarian was a pleasure to work with. Knowledgeable, insightful, low pressure. Very pleased with the experience.
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September 2022 by John Helmandollar
We spent $14,000 on two coaches two chairs May 2021. We bought the insurance plan. I called for service in May 26 my chair was not closing completely. Crew came out inspected the chairs and said the legs were too short dragging on our carpet. They submitted their report to their boss Dan. We waited 5 weeks for a response from management nothing! No call no anything. I called Dan he told me it slipped his mine said he was sorry and would get back to me. Here we are two months later still no communication! Not acceptable! We had trouble when we ordered our furniture with poor communication nothing has changed. Covid is over can't use that as an excuse anymore. Poor business practice! Don't buy the warranty package waste of $$$. I will be seeking a return on our warranty package and will not let this just go away.
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August 2022 by Chris M
After much searching we found a dining table to our liking at Baker's. Baker's features a line of gorgeous somewhat unique furniture made by a talented furniture maker from the Sonoran area. High quality workmanship and finishing on all the pieces. You may find similar pieces in other stores but not to this caliber. We wanted a different color stain for the table and this request was achieved with tremendous help, diligence and follow-up by our salesperson, Paul Attarian. Paul has many years of experience in the furniture sales business which makes him the consummate salesman. His approach is not high pressure at all but you are shown all your options etc. and are made well informed so you can feel comfortable with your choice of furniture. Paul also is a great communicator and kept us well informed as our choice fell in the realm of semi-custom and successfully was able to work with the furniture maker to get us comfortable with what we wanted. A real advocate for us! We couldn't be more pleased with Paul's performance and the furniture Baker's has to offer. Hopefully we will be back again soon!
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July 2022 by M H.
In May 2021, my Sis and I each decided to purchase upholstered bed frames. She bought from EA but I decided to do business locally, with Baker's. To fit the bed frame properly, she was offered a half dozen different profiles for the foundation. I was offered a low profile (5") foundation for the 8 1/2" rails that I ordered. Since the foundation on the floor model of the bed I ordered fit, I ordered a mattress and foundation from Baker's. It was had the 5" foundation. The delivery time for the bed frame was approximated at 4-6 months and the mattress set in 3 weeks. The sales person, Jill, called the bed maker, to ensure that the fabric I selected was available. It was and I put down a large deposit. I also paid for the mattress set in full. It was delivered in Summer 2021. With no prior updates, Jill called in September 2021 to say that the fabric that I ordered was discontinued (???) and that she could cancel my order or I could select another fabric. Since the mattress set that I bought was specifically ordered to fit the ordered bed frame, I did not cancel but selected another fabric. I waited patiently, until Jun 2022, when Baker's delivered a headboard and bed frame. It was beautifully made but was not the bed rails I ordered nor the feet that I ordered, as confirmed on my order form. The delivery men took the bed frame back and Jill indicated that Baker's would not be reordering the bed. She indicated that my deposit on these items would be returned. I asked her for a refund on the mattress set that was purchased specifically to fit the bed frame that I ordered and would never get and I asked her to pick up that set so that I could purchase one that fits the upholstered bed frame that I am now forced to order from another furniture dealer. She refused. It's been well over a year.
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June 2022 by gina and jesus
we are out shopping around for a couch and love seat as well as a bed and mattress....we stopped here to check out prices and selection...employee that was working was very helpful and very friendly and walked us around to look at everything ...we saw some nice things ...we will definitely be back again
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March 2022 by Liz D.
The $$$hide-a-bed purchased has faulty mattress hardware. The mattress does not fully extend flat. After several calls and in person complaints/concerns.... NOTHING has been done to remedy the situation. Bakers will not allow a return or refund or exchange.
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February 2022 by Teresa Shaver (Tee)
Brian Baker, the owner of Baker's Home Furnishings is an amazing guy who has an awesome plus wide variety of selections for whatever your needs may be! He puts his customers first above all else, cares for each and every one, and his place is always so well cared for inside and out.Highly recommend!
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February 2022 by Doug Standley
I revised review. Our first impressions were lazy and incorrect.The products and the service are high end and excellent?