-
February 2024 by kill3st dayz
I was trying to find out some general information, but after getting lost in the phone system for 30 minutes, I decided another bank wants my business more.When I tried to cash a $25 tax return check they denied service because my only ID is one that state of AZ mailed to me. I really abhor Bank of America. I will make it my life's mission to drive as many people away from your business as I can.
-
February 2024 by Brian Coates
I’ve only banked here for a little over a month and all three times I’ve needed assistance there have been obstacles. I can’t believe this is a step down from vantage lol
-
January 2024 by Dustin Kern
The customer service at this branch is absolute trash. There are never enough tellers, always a long wait. If you need help, they give you a phone number to call instead of fixing the issue. Don't bother coming here, they suck!
-
January 2024 by Something2say
Perhaps the best Bank of America in Tucson.
-
January 2024 by Melissa MacDowell
Great location
-
December 2023 by hussein alsaadi
Worst location ever I was for an hour and half and no one helped me
-
December 2023 by lo o
I had to wait in line 40 minutes. You can’t put another teller on?
-
November 2023 by Adrian
Didn't help me out at all they say one thing and mean another I don't like this bank never have will never return here again
-
October 2023 by James T.
I needed to get a document notarized and I appreciate that BOA has notary services. I easily made an appointment through the mobile app. Aide was very knowledgeable and helpful. All together it took about 3-5 mins to get everything done. I learned the banks free notary service is available for everyone not just customers. Something to keep in mind next time you need a notary.
-
June 2023 by Abelardo Ara
I like the people. It's nice to have a little conversation, if the line isn't long. Everyone dresses professionally. The art is kinda cool too.
-
March 2023 by Anthony Lewis
Line of customers, only 2 tellers, as business customers walk in they are taken in front of the previous waiting customers... The business client window is closed so as I wait with the others, 4 business customers were helped in front of us.
-
February 2023 by Jesus y Maria
Extremely slow the service and they have only one or two open register . Bad service ?
-
February 2023 by Edwin Benitez
Was in line for 20 min before getting attended .1 teller while I counted 4 bank people in thereOffices without any clients . Definitely don’t come here if your in a hurry. As your wait time might be a while
-
January 2023 by Ralph Burleson
Just had a great expertise at this branch sending a complex wire. Marisa was fantastic. Friendly, competent and fast.
-
December 2022 by Ron H.
Unfortunately I still bank with B of A .This location is usually substandard anyway so you expect bad service. That's why I always go through the drive-through ATMs today. Both drive-through ATMs were blocked by a armored car so I get out of the car to go to the ATM locator on the side of the building and it is out of order. what a surprise that you would get crappy service at this location. So I figured I'll just walk in because I have a small deposit to do and it shouldn't take very long. The line had over 20 people in it and as usual only one teller was open with two managers walking around the lobby doing pretty much nothing as usual. I don't understand how a companies largest B of a could settle and pay for employees that are like these. Worthless employees absolutely worthless. And they control your money. That's a scary thought. If you can go to any other bank or any other banking center I highly suggest it the only thing that this location will do is irritate you and waste your time. BFA has become the biggest joke in banking over the last few years. What a ridiculous company after the first of the year I'm closing both of my business accounts and going elsewhere as B of a does not value their customers and cares. Nothing about good customer service. finally why does this location even exist there's no reason for it you get horrible service you could get that any place else. This location should be closed and bulldozed to the ground. B of a bad. Very bad.
