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November 2023 by Charlene M.
Part of a backyard project included purchasing statuary. Basha's has several items, from cherubs and children to the usual guardian angels. And colorful metal flowers. Some with faux metal humming birds. A helpful woman in Customer Service answered my questions about pricing mid-week via phone. Today I went to Customer Service and shortly Logan manned the desk, offering his assistance. He was pleasant, amiable, and courteous as he climbed a ladder to retrieve my selections. He handled them with care, rang them up for me, and even placed them in my SUV for me, in the blanket I had brought. In under 20 minutes, I was on my way home, very happy with my statuary and the pleasant experience at Basha's. Thank you, Logan! You represent Basha's customer care perfectly!
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June 2023 by Adreana C.
BAKERY IS ABSOLUTE GARBAGE. So is the director and the staff in the bakery who is NOT customer friendly. I don't think I've ever interacted with such unwilling, uneducated, classless people working in a supply and service industry. I realize it's a chain so the quality will only be so good. I don't say this often and lightly, but the staff is truly trash. They used to be amazing and the flavor and quality was spot on, but within the last year or so it has completely tanked. The area is also always dirty the last several visits. Bashes should really consider a change to the bakery and management. As a 20+ year customer I will not be returning and will make sure I let anyone know to not waste their money here. Such a shame.
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September 2022 by Az W.
Thanks to rampant inflation you're going to have to work harder to keep more of your money. This location has great specials to help you keep more of it. If you're in the area, stop in.
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September 2022 by Michael A.
This is one of the best Bashas' supermarkets! The store is well organized, well maintained and has super friendly staff all around! I have been shopping from this store for the past 16 years and will do so for many years to come!
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July 2022 by Courtney W.
poor customer service. poor deli, no service, little selection. was forced to show my receipt to have employer ppen a bottle of soda for me
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November 2021 by Holly S.
I have lived 5 minutes from this Basha's for 3.5 years, and I love it . I try to shop a lot of sale items, as certain things can be a bit $$. The produce and the meat are consistently excellent, and the prices for those items are good. I digress... This Thanksgiving I decided to order turkey dinner for two at Basha's. It is just my room mate and I, so a huge turkey would be a waste. I stopped on my way home from work on Wednesday, and was greeted by Lee in the Deli Department. She had a positive attitude and a big smile (I could see her eyes smiling even with her mask on). She checked and double checked my order to make sure it was all there, and was so pleasant despite how busy she was. In todays world, I believe in recognizing excellence . Lee is an excellent addition to Basha's. P.S. The Deli here also sells Boar's Head meat and cheese, and it never disappoints in quality and taste!
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August 2020 by Joseph L.
We just got pizza in there brick oven pizza!!! OMG!!! It is fantastic!!! Moved here from NY and it way better! The guy behind the counter making the pizza was so friendly, nice him and pizza definitely 5 (Five) stars!!!
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July 2020 by Jeff L.
Never shopping there again. RUDEST employees I have ever experienced. Since moving here and shopping at this Bashas, I've constantly dealt with rude/snobby employees who always talk down to you and often act as if you're an inconvenience to them -- especially in the Deli and Meat departments. Even my friend, who praises Basha's all the time, said he found this store to be bad when he was visiting me. I also find their variety and selections to be lacking, often requiring me to go to another store to supplement for items they don't carry or have. I consistently pray that one day Arizona will get to experience the awesomeness of Wegmans and these average stores close down.
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April 2020 by Mike S.
The team at this site is wonderful! I shop weekly and they always ask how my Dad and I are doing, chat us up, share a few stories. Super nice! The pharmacy team is also great, and the local delivery gives me peace of mind. Once the virus hit, these guys buckled down and upped their game. Very much appreciated! Kudos to this team!!
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March 2020 by Nikki H.
Usually shop here for all sales items that they market. But decided to get a cake for a family members birthday, last minute. I was a bit concerned that the cake would not be very good l, but was so pleasantly surprised that it was moist and very good. I will definitely continue to shop here and use them for bakery items more often.
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March 2020 by J. S.
I've been shopping here on and off for over 11 years. The selection is decent. The customer service is hot or miss between good and not good. I recently stopped in for lunch and got a good lunch special deal! The staff in the prepared foods section was great... After this recent shopping experience I can say yes to recommend this Basha's location to shop @....
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February 2020 by Kitty B.
This store is my go to for most thing since it's across the street from me ,so I can walk to. I like their produce and prices in that area can always find something to buy on special. Most of the managers and cashier know me by site and always help me out if I have a problem or want my groceries packed a certain way, kind of OCD that way. Most of the cashiers have been here a while so they are pretty friendly. Have a couple new younger ones that haven't learn to pack to my way but they will learn. Prices have gone up but all of the stores have I use my card and my computer specials to save on many things.Most of the time enough cashier since this store has busy days like Sundays. Monday and Tuesday not so much so, Wednesday new sales day so their busy.I will say if you don't get there for certain items before weekend you may find it's not in stock and they don't restock it when it's gone it's gone know I can get raincheck but then I forget to use. A lot of items on computer special do stay at the price you captured them at for 30 days so that's a nice plus sometimes even 90 days I've notice.. Hate their self check out only use if I have too, but many time a lot of people are checking out there so they have a manger or cashier up there to help out plus there is only 2 checkup and it can get backed up reason for 4 stars.
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December 2019 by John K.
Talked to Bruce on the phone to find item could not find anywhere in town. He asked can I hold it for you up front , thank you! Arrived Brice Gone but accommodating manager Greg solved my issue and provided product , thank you. Checkout cashier so friendly and personable thank you! Big parking lot , big store, big aisles , & big help! Thank you!
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July 2019 by Pejman K.
First time ever shop here since I moved to Tucson from California 5 months ago I could guarantee you I will not shop here again not a friendliest place to shop The only one was friendly and say good morning to me with the smile was the young lady at the Starbucks counter. I had to purchase water that's all I bought oh well like I said bye
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October 2018 by Danny M.
This is the best Basha's in Tucson. Their pizza kicks ass. $2 off on Fridays, too.