-
October 2023 by Will Wright
Great service
-
October 2023 by Edward Broom
Hadn't gone to this location since sometime in the 90s. Wanted to reminisce, but when we went inside to pick out items, we noticed that over HALF of the gallons of ice cream were melted and refroze. We asked the lady working and she said it's her first day back and she doesn't know what happened. We chose not to eat here.
-
June 2023 by Brian Harrington Jr.
I’m on my way to Dairy Queen to get a milkshake because I just paid a couple cents short of $10 for a milkshake from this place it was made with the frothy melted extract they scraped down the sides of their buckets and by the time I got it was no more than the consistency of barely cold milk. Absolute garbage rip off and the person working there’s a mindless drone. I’ve never regretted a purchase so much.
-
June 2023 by April Martinez
The people working night shift are superb. We have come in close to closing, and they have always had a stellar attitude. Personable and gracious!
-
May 2023 by Bruce Eichhorst
The roach in front of the display case was a bad start. It got me looking around for more. Baseboards were missing in front of the ice cream cooler, exposing rotted 2x4's. The floors appeared dirty around the edges but may have been stained prior to moving the display case. Employees were pleasant and appeared to care.
-
March 2023 by James Clark
Service was ok but the store smells like rotten milk or a dirty mop
-
January 2023 by Deven Wells
Hi first time in store quite empty the bins were low on ice cream no customers but me and my neighbor. I realizes Tammy was hard at work cleaning up and the ice cream was delicious thank you
-
December 2022 by jessica acosta
Very bad service the older lady at the counter simply ignored me and my family as we came to get a cake for my daughters birthday . I didn't expect that kind of service I felt so embarrassed. Clearly racist was my first thought because a family not of color came in and she gave them a nice greeting . I will not recommend this place to anyone. That lady needs help let alone be working in service
-
October 2022 by Hazim Hashim
friendly customer service and great location near to Broadway TrailHead to sooth yourself after long walk. What a great place ?
-
September 2022 by S T
If you want a smoothie or iced drink don't come here. They get the ice for their ice cream shop at the walmart next door...which they seem to be out of often....maybe Baskin Robbins should provide their ice cream shop with an ice maker...or their employees should actually keep up on their stock.
-
September 2022 by Michael Hummer
The inside is warm and the ice cream did not have a label on them. The ice cream area was really quite messy. We still continue to buy cakes from them but it would be nice if they kept it up a bit more
-
September 2022 by Jennifer Colbus
I have been coming here for years and it has been just ok, but after tonight I felt I needed to submit a review. Upon entering I was immediately aware that the store was dirty, not messy because they just had a rush, but dirty. It was obvious the floor had not been swept or spot mopped all day or more. The ventilation vents and ceiling tiles were filthy with dust. Windows and doors were dirty, streaked and smudged. 90% of the ice creams were not labeled. Tubs were not scraped down and cleaned. Many ice cream flavors were empty or almost empty. Cases were in dire need of a defrost and the glass was dirty inside and out. Fudge heater was a mess. Topping jars were almost empty and dirty inside and out. Cake case was barely stocked. It really was hard to look at this store in such a shambles. I am a prior Baskin Robbins store Manager and this is just not how the Brand should be represented.
-
September 2022 by Leah H.
Whoa shocking experience, filthy to say the least. Floors, tables, even glass to see the ice cream was dirty. I have never seen this location like this. Not even close to basic standards. Tried to ignore the looks and then ordered single scoop of pralines and cream and it was melted and small, the young man tried but horrible experience.
-
August 2022 by Monica Leanne
I was in earlier for my favorite treat when I noticed a new young gentleman and another girl working. The gentleman jumped up to help me and greeted me with a genuine smile on his face. His customer service skills left a smile on my face. I think his name started with a D (it's an unusual name). On the other hand the girl hardly looked up or at me and when she did, there was a permanent glare on her face and she gave me the vibe that she didn't even want to be there. In fact she was very rude. It was sad to see one employee doing all the work and being so kind and humble about it while having to work with someone that obviously doesn't care about her job.Thank you again "D".. you brightened my day and I will surely be back to see you!
-
June 2022 by Destiny Howell
The staff was really nice and the cakes were beautiful! I have the butter pecan ice cream it was yummy
