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March 2024 by Jeffrey L
The staff at this location is the reason I come back here! Anytime I need a battery: key fobs, alarm, garage door openers, car battery, etc… they have them all AND install them too.
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March 2024 by Arizona Yanceys
Hidden market for auto batteries. Purchased and scheduled installation online and took advantage of a website coupon for doing so. Original price was better than the local auto store. When I arrived it was ready to go and install ensued promptly. Excellent customer service!
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February 2024 by ben soward
Came in with iPhone X that needed a new screen, staff was very thorough in checking that the screen was the only issue, also applied the website discount to my order, and finished the project in a timely manner.
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February 2024 by Trevor Kunselman
Antonio was extremely helpful. Every purchase has been prompt and professional. Antonio especially came through with a car battery warranty issue. For which I greatly appreciates. Thanks
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February 2024 by rebecca williams
This is the first time in Arizona that I've been to a Batteries+. All the employees were awesome. While waiting for a battery to be replaced in a car key, I had the opportunity to observe how other customers were treated by the employees. We were all old with gray hair but treated so respectfully; the employees were very patient and helpful. If you want impeccable service, this is the location to visit.
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February 2024 by David Rubin
Here it is, I tried for the 3rd time to do business with Batteries plus. The first 2 times tempered glass on a I phone, that kept on falling off. After a while, we can not fix it anymore. Tablet, needed new battery. I called up, and it would have taken 4 weeks to order battery. I worked out a deal to buy my own battery, and Battery Plus installs it. Last Saturday, I called about my battery being delivered. I got, can I put you on hold for a minute. Twenty minutes later, I hung up and drove to the store. I got there, you need to leave that tablet with us for (48) hours. I explained that I was promised service with the battery ordered on ebay. I also explained how when I was put no hold for 20 minutes, that the company message, on hold mentions problems with tablet battery, no problem, just bring it on in and we will take care of it. The man had no idea what I mean about message on the phone. Nevertheless, all he had to be nice. The worker, Saturday 1/20/2024, was not sorry, or not making apology for the lack of service, he just became for argumentative. I called today to talk to the manager whom I originally talking to. He seemed to be making excuses, and all I want is a little nice. I had end up going to Fix it down the street, whom fixed it Saturday 1/20/2024. The customer is always wrong at Batteries Plus. Being a teacher did NOT matter, and I can not get things done, or done right, and not get told off; or told I am wrong. There are other places that want my business, and I will just go there instead. Fix it right up the street. Fix it, not wait 48 hours, and not get an ear full of @#$%^&*()_
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February 2024 by Clara Schifman
I was on hold for 45 minutes then they hung up, called again and was on hold for another 20 minutes before being hung up on again. I ended up going in store just to ask a question!
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February 2024 by Sean Kantorow
Glad to recommend Batteries Plus. They were the only store in Tucson that had an affordable battery in stock / available for immediate pickup for my 2002 car. I was able to find the battery on their web site, confirm it was available at a store near me, purchase it online, then pick it up first thing in the morning when they opened. Another online store's (Interstate) website was down / unavailable, and several of the parts stores did not have in stock / required I order and wait (day/s) for it to arrive. Costco said they did not carry the battery, and Walmart surprisingly only had some weird high performance battery for $450. Also - the service in this store (Tucson - Wilmot Ave.) was excellent. Highly recommend.
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December 2023 by Richard Dietzel
I have used B+ for years and as always angrwat price but also great staff.
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December 2023 by Christy Karatyz
Excellent customer service. Paul was amazing. My phone fell and was stepped on several times. Paul was able to fix it in about 30 minutes. Great service and peicing!terecommend
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December 2023 by Julie Winkelman
Bought my batteries online. Picked them up from the Tucson store on Wilmot. Everything went quickly and without issue. Good experience.
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October 2023 by Kirk A
The customer service folks here go above and beyond to help you find what you need. Only over the last few years have I been using Batteries+. The prices are right in line with most places I shop and they know Batteries and more. Check them out. I think you'll be happy you made the choice.
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October 2023 by S S
From the beginning of my experience with Batteries plus I called and spoke to Anthony. He was very pleasant and helpful so I stopped by on Saturday for a new key fob. Unfortunately he wasn't able to help me. He asked that I stop by on Monday and speak with his manager Gordy. Gordy was able to help me with a new key fob and program it to my car. I was so excited because the whole process was probably 20 minutes It was quick, painless, very pleasant customer service experience and half the price of the dealership. ?
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October 2023 by Cynthia Davis
Came in to get a watch battery and inquired about a key fob. Good lord people, this is the place to come. My key fob for my 2013 mazda was only 163.00! Ace hardware 600. Mazda dealership 800. This is the place. Oder on a Wednesday and receive it the following week. Amazing. The Plus guys are extremely friendly and knowledgeable. Absolutely painless process for cost and time!⭐️⭐️⭐️⭐️⭐️
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October 2023 by Cactus Pear23
Just wanted to thank aromeo For taking such good care of my dad today, Thursday, September 28. My dad wanted to check out his rechargeable batteries for his headlamp that he uses when he hikes & aromeo recommended an adapter and his lamps have been fully charged in no time, and we just wanted to thank him for his great customer service.
