PNC Bank receives mixed reviews regarding its services and facilities. Some customers report issues with drive-thru ATMs, describing them as cramped and difficult for larger vehicles, and note technical problems with card readers. The process of setting up a new account and transferring funds can be difficult and time consuming due to unclear information. However, the bank also has helpful branches where staff are described as friendly and attentive. The manager at one branch was very helpful in resolving problems and assisting with business needs, leading to a high recommendation for that location.