PNC Bank

Most Recent Comments

• August 2025 by Ricci Di Leo
  So very helpful and always friendly. The location is right down the street and easy to get into.🙏🎶🤠
• April 2025 by shawn shirkey
  I opened an account with this Bank about 45 days ago and it has not been a great experience. It takes up to 3 days for money to show up in my bank account after I cash it out from cash app. My paychecks for my job don't show up until 9:00 at the earliest on a Friday when all of my co-workers get their paychecks Wednesday morning. I will be going back to using cash app full time for my banking.
• February 2025 by I Have Cause
  I opened a business account with them for my business. And I am closing my account, because every check, money order, cashier check, zelle or credit card deposit I have, is held for 2 weeks so they can use my money to make more money. I've never had this happen at any bank I've used before and I am switching back to Pima Federal Credit Union!
• November 2024 by Jesse McKenna
  I had a pretty great experience at this bank, Although I admit it sure felt a bit janky
• September 2024 by Marie Perez Harmon
  I’m so tired of this bank. Ever since PNC took over BBVA it’s been all downhill. Lazy tellers who make you write down all account information and then they write your bank account number on a card, which is risky in itself because what if it gets misplaced. I had two check deposits at the same time, the teller even made me add them together for the total. The tellers are useless. The bank always seems so empty, yet if you’re in the drive thru (specifically this location) nobody will even come to help you! 100% moving on from this bank, there are absolutely no benefits and I was with BBVA since 2018 and it’s a steady decline all around. Don’t waste your time just go somewhere else. I had no choice since they bought out my bank and I think I’m finally done.
• July 2024 by Jay charter
  Went in to order a new debit card my mother needs and the lady trucks us into opening another account and a savings account and doesn't even have the new card ordered this is really messing with us paying bills and such I would not got here also called the bank main number and always getting a run around definitely gonna somewhere else to put your money because they have only caused trouble for me and not family terrible
  Terrible bank
• June 2024 by Wanda Medbourn
  This is a great bank
• November 2023 by Donald Adkins
  Excellent customer service
• July 2023 by BURLYGUITAR
  I've been a long time customer, and I'm tired of the poor customer service, they give you cheap cards, so cheap that the numbers wear off then they want to charge you over 7 dollars to replace it, but they don't tell you that, i told the teller twice my address and she sent it somewhere else, so i go in to the bank and cancel the card and reorder other card, and again i tell the teller the address twice, a week and a half later i go online and find they still have my old address, so i call the 800 number what a complete nightmare that was, i was on the phone with a computer going around and round when i finally spoke to a human there phone connection was bad, could not hear a word from them, so i tried to call my local branch and they were closed, and its 4th of July weekend. this bank is the worst bank I've ever done business with, completely unprofessional, if they cant even get a address right why should you trust them with your money. I would not recommend this bank to anyone..
• September 2022 by mark rhoades
  This location is suffering from bad management. Visiting this location doesn’t usually bring stress but that last time did. So according to a manger at this location my mother couldn’t deposit a check from another family member because the check wasn’t “fully filled out”; according to his professional opinion. Well, went down the street to a different branch and had it deposited. She asked if there is an issue with the check and the branch is like, NO. So, she had the money deposed by a competent member of a PNC bank. Anyways. Just weird, annoying and really poor customer service.
• August 2022 by Justin Martin
  Won't release your own money. I'd go into more details but they have a standing policy that you can only withdraw (x) never had that problem with compass wells Fargo chase. All of which allow you to access your money PNC is a bank that doesn't care about the client just that they can use your money to prop up there investments which every bank does but PNC is the only bank that has a cap on what you can withdraw from your own account. That is theft folks. Stay far away from PNC
• June 2022 by Kelly Alushaj
  This is the slowest bank I’ve ever dealt with and they’re not even ever unusually busy. They don’t even give updates like it’ll just be another minute, we’re finishing this up and on the phone no saying it’s going to be a while can I have the banker call you back or schedule an appointment. Three hours on hold until they hung up on me before my phone almost died. They also charge preposterous daily processing fees for their POS system on business accounts.
• January 2022 by tgill1963
  Good luck getting some at this branch to answer the phone! I tried three times wasted 20 minutes and no one answered. Customer Service FAIL!
• March 2021 by Michael Richards
  I'd recommend other branches. Especially if you don't want to wait, and wait...and wait. I just drove down the street to another branch, who knows I might still be in line if I hadn't left. Oh and I was the only person there except for the one customer at the window who I guess was opening an account or something for someone else and had to walk papers back and forth from the seated waiting area while the 2nd teller was on a long phone call. Don't bankers usually handle longer transactions/processes? Also no one even said anything, no hello, no we'll be with you in a moment.
• November 2020 by James Rozakis
  A fog appeared as I left BBVA automatic teller Friday night 11/6/2020 at Broadway and Pantano.