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January 2024 by Beej Bratt
This is the best Big Lots I have ever shopped! Many cool items on clearance and the red storage totes I needed!
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December 2023 by Ian Kotch
Absolutely the worst customer service of any business I have recently engaged with and after this, I am done with this joke of an establishment and company entirely. Even with security, you could run out with the entire store as there are no workers anywhere to be found. One person at checkout for a line of half a dozen and the cashiers attitude is if they don't want to be there let alone exist. When using a rewards / other coupon (this was the second time) newly issued and has not been used or expired, they state it's already been used in an accusatory manner with no resolution. Then they have the audacity to have you call customer service which is another joke; You go through a multiple step verification process just to have them reissue the same discount so you later purchase more after inconveniencing you for another 15 minutes. Don't waste your time calling customer service as it's outsourced and you will receive a mediocre result as well. There is a reason Big Lots as a whole is failing against their competitors, and eventually they will go out of business; this location being one of the first to close in Tucson hopefully.
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December 2023 by Tabitha Forsythe
Thank You!!! I truly appreciate it.Y'all had my big bag of wild bird seed.And I really like the new store, God bless
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December 2023 by Amber Logan
This is a store with mean workers with attitude problems and a security officer that's thinks he's top flight security. Charging thru thr store yelling trying to intimidate customers.
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November 2023 by Johanna Duran
My husband and I went to buy a queen mattress I had previously spoken to Robert but it was his day off. We were attended by Monica, she was very efficient and courteous. She helped my husband open an account. Thanks to her we got a good mattress.
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October 2023 by Dorothy Laage
Great big, organized clean store, but hardly anyone in it. I enjoyed browsing the snack aisles and decor. Very nice seasonal items at a good value.
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October 2023 by denise earles
Pretty cool store. They had some really neat items. I would like to go back and shop some more
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September 2023 by specialk3266
They moved! When I don't know but the new store is huge, lots of room, awesome choices. Great savings. Friendly and helpful staff. Check it out you won't be disappointed! ?
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September 2023 by Michele Small
Not as nice as the one that used to be in Oro Valley, but I do admit that their store is cleaner, and theiy have quite a bit of nice furniture also.
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August 2023 by Sylvia Macias
We got there 30 minutes before closing, I asked the staff where I could find a couple of items, went and got them in a timely manner, good customer service
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July 2023 by Marshall G.
So, just based on clean and stock on hand I returned. Still as nice , 2 checkers working. Got a extra 15 pct off Can't go wrong here. Just watch expired dates. Some are soon.
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July 2023 by Rosie Valenzuela
I love this place lots of good deals I like their towels and bedding the prices are really good little far from me but worth the ride?❤️?
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July 2023 by Gabi Colborn
Always a great place to shop. You can find all kinds of goodies there
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June 2023 by Ryan Eckman
I wish I could give 0 stars. Ordered a $1400 couch from here with the same day delivery option. After 2 days of my couch not showing up I took time out of my day to rent a U-Haul to go pick it up myself. I pick up the couch, get it home and I ended up with two of the exact same right chase pieces BUT one of the two was the complete wrong color. Contacted Carlos (the furniture manager) and he told me he would figure it out and have it delivered to us. The next day I reach back out to Carlos and he kept blowing me off and telling me to wait for a call from a different store manager who was handling the delivery who I never received a call from and later find out that she wasn’t even the person who was delivering it to me. Finally today (Saturday June 10th) I get a call from the big lots on ina road saying that they are picking my couch up and delivering it to me, so I thought. An employee from the ina store showed up with the EXACT SAME PIECE that I have, not the piece I was in need of. So the employee from the ina road location loaded the 2 pieces I had and took them back to the Oracle location to get me the pieces I needed. Long story short, Do not shop at this location especially for furniture, make the drive to the Ina road location or a different location if you don’t want to run into all of these issues I ran into.
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March 2023 by Jaziel Ortiz
I absolutely love this place for shopping though prices are often on the high side. But the great customer service at checkout is always wonderful and makes it worth it. The ladies should get a raise often!! 5 stars location.
