The transition from Bank of the West to BMO has been a complete fiasco. No one returns calls, we cannot access prior statements, the transition "team" is MIA. Worst banking I have ever experienced.
January 2022
Lost my entire wallet. Called to cancel my card since they would not put a hold on it. Went in to get a replacement card and although I had a copy of my photo ID, they refused to assist me until I had a replacement plastic ID which will take over a week to get through the mail. Unhelpful, unkind, inconsiderate, uncaring.
January 2022
Documents corrected 2 times .Trying to work with them.I will report back when my transaction is complete …
