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January 2024 by E B
Although Boot Barn products are a little pricey, their customer service is Top Notch at this location. They also offer a nice military discount.
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January 2024 by Blaze Reviews
Got my pair of Double H Jase boots there love the simple design and Quality of these. They require some breaking in, but they are absolute tanks with durability. From the thick leather to the heavy stitching. (Great call on the Bick 4 conditioner as well)The staff at this location took the time to explain tons of things about the different types of boots to me, materials, and occasions and uses for certain pairs. They weren’t cheap by any means (nearly $300) but if these last for years, I have no issues with the cost. So far so good several months later I’m still very impressed with these boots.Thanks Boot Barn!!!
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January 2024 by Anna Alvarez
Got annoyed that I had to interrupt 2 ladies discussing how much time they had left before they were off the clock just so I could get some help. One of the ladies helped but only for a short time then was gone and not seen again. However a young man helped me and turned my experience around. They have a great selection in boots and clothing that range in size including plus sizes.
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January 2024 by John Williams
Great place. A very nice gal steamed my hat and reshaped it. At no charge, also bought another hat as well. Going back for boots next.
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January 2024 by Adam Miranda Jr
Love this place ! Great people, great prices, great products. Wish I had more money to spend, I'd take one of each.
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January 2024 by Elizabeth T
I went in to buy a hat and some boots and came out empty handed. Staff was very unfriendly and didn’t even bother asking if I needed help. Needless to say, I felt that I was not their type of clientele. I will take my business somewhere else.
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January 2024 by David Stephenson
Great boots, clothes, and very friendly staff.
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November 2023 by Anna (Nana Anna)
I absolutely fell in love with this location... They have every type of boot imaginable!!! Ooh and they have a great selection of perfumes...
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November 2023 by Frank Stephenson
I have been shopping here the last 15 years love the selection of boots an cloths
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November 2023 by Greg Oleszewski
Staff was helpful when I came for a pair of boots and then even more so when I had that pair swapped out. Super easy to deal with and everybody was friendly.
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November 2023 by Christian Alexander
Racist and Discriminatory like a MF! Still made my purchase of much needed Ariat insoles which were a ridiculous $30!!! Could easily of saved a horrible experience altogether by simply of ordering online or on Amazon. Will never be returning!
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September 2023 by Veronica Pruett
Madi was amazing and the shoes fit so nicely, thank you for your friendly service, I felt very welcome ~
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August 2023 by Barry S.
Great selection of boots and clothing and accessories. The customer service was fantastic and they even had my size.
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August 2023 by Laurel S.
Lots to choose from. Staff is very nice, especially Susan, who is an absolute sweetheart.She goes above and beyond every time. Appreciate the military discount and points program. :)
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July 2023 by Valerie R.
This Boot Barn location is the worst. My spouse and I went there, because I wanted to get my straw hat shaped and we waited about 15 mins before we decided to leave. The sales representative Mike comes over and said he doesn't shape straw hats and mentioned to another girl that she would be needed. My spouse and I stood there for some time and yet no one came over or indicated that someone would be over to help us; so we left. Bad energy, unwelcoming and poor customer service. We went to the location on Oracle here in Tucson and received a much better experience. Love my hat and in the future we will take the trip from Vail to drive out to the Oracle location.