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February 2024 by ThatPacificIslander
This was the first time I brought my Tesla Model X to this Brake Masters and I have to say that they did a great job in a timely manner mounting and balancing all four of my new tires and even on my expensive wheels. The lady at the front desk was very nice and professional. I’ll definitely come back when I’m due for tires again!
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January 2024 by Edy Alcantara Jr
I just needed to get one tire off my ATV pumped because I just changed my tires. I had called before I came in and they said to bring it in to see what they can do for me. They gladly helped me quickly and were helpful, even as they were bombarded with customers. Would go back here again if I ever need a tire service.
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January 2024 by Mrs. New
Been using them for 15 years then they started screwing with me! Shane told me I had a blown engine but didn't even check the problem. Found out from another mechanic it was just a fuel sensor. Advise just use them for oil changes and be carefully because they rarely check any fluid and skip a lot of things. Shane is a snake oil
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January 2024 by Nova Scotia
DO NOT TRUST THESE MEXICAN RIP OFF GUYS! This is not a safe place to go for a single female they will take advantage of you...bait & switch 100 percent. They told me I was getting $10 off my oil change. When I picked up my car had to pay $12 extra for a special kind of oil filter they claim they installed without asking me! AN OIL CHANGE ALWAYS INCLUDES A FILTER.I paid reluctantly. Then I went ahead & asked for manager & requested $12 refund. He claimed corporate doesn't allow him to do refunds & said he can only offer free oil change. He is a LIAR & who would go back again when cheated & lied to. Don't go here they are crooks. It was a small amount but, if done to one customer after another it is extra $120 for them every ten people they defraud!!!
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January 2024 by Stephens New
Have been coming here for 15 years until Shane told me I had a blown engine, he never even diagnosed my vehicle and then started ripping me off on prices. Have 3 vehicles that aren't going back to them. Also have found many times after simple oil changes that they don't check any of my fluids. Yesterday a0nother shop found 2.5 gallons short on coolant.
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January 2024 by TJ Electric
Drove in without an appointment due to our Subaru Impreza Engine light was ON and engine stalling issues. Did not expect the stores Amazing Customer Service both at the front desk and Service dept. Diagnostics Tech. ability to locate the problem in light speed. They were very Courteous, Honest and up front about any cost and expected time to repair. Our Family will now be taking our cars to Brake Masters on Houghton.
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January 2024 by AinsleyVarvel
I couldn't get my oil drain plug off and I wrecked it while trying to remove it. The team at brake masters happily accepted the challenge for no extra charge(just the labor for an oil change). I'll go back if I need similar help in the future.
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January 2024 by Jamie McKenzie
Amazing customer service!! I was able to drop my car off night before since booked next day and they got me in and fixed my car so could get to work next day. Cruise and manager (think Jay) explained everything very well and had a smile on their face even swamped with work. I trusted them and felt like they were very fair. I went back a week later for oil change/alignment and won't go anywhere else!!
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November 2023 by Tracy Payne
Came in at about half the dealership price for A/C condenser replacement/recharge, and exhaust manifold swap on a 2016 Ram 1500. Threw in a free wheel alignment. So far taken good care of me for both my wife's Crosstrek and my Ram. Would recommend.Services: Exhaust
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November 2023 by Alexander Detail ,LLC
The looked really busy which they are usually. I booked an appointment online for an alignment. Took the car in about 40 minutes before appointment and received the car back pretty fast. I'm pleased with the work and time it took.
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November 2023 by Kasey P.
I've been coming here for my oil changes for awhile now! Super friendly staff, quality service and great value
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November 2023 by tgarden67
Always have a very experience at Brake Masters. I explain what I need done & then after they assess it, detail the work that’s critical & what could wait. The team is friendly & I don’t hesitate to take my Jeep in for repairs.Services: Auto brake replacement
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September 2023 by Jerry Bokowski Paintings
Ryan was absolutely professional in handling my repair in every way. He was ready for my 11:00am appointment, put my truck on the rack right away, diagnosed the issue and gave me an estimate that was very reasonable. The work was done in a few hours and solved the mechanical issues. Ryan is a true asset to Brake Masters. Not only will he keep satisfied customers coming back, but those customers will gladly refer all of their family and friends to chose Brake Masters for repair and service of their vehicles.I could not be more satisfied.Service: Steering & suspension repair
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September 2023 by KT
This BrakeMasters is by far the best! They are trustworthy, upfront with all that needs to be done to your vehicle and will work with you to figure out the best options for your car. I will not trust my car to any other service shop in Arizona. They are always on the customers side.
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September 2023 by George Garza
Ryan was amazing very professional and very polite thank you brake master I will diffenly be backServices: General repairs & maintenance
